With the possible implosition of Reddit...

Further on this subject.
I believe that the Support channel should remain exclusively on Forum. Why? So all users can benefit and refer to it over time, using the handy search function. Matrix does not provide that.
A potential time delay (Matrix vs Forum) is not significant, since none us (with few exceptions) are glued to our screens anyway.

Off-Topic is ok on both Matrix and Forum, although again, more users would be involved if it too was kept on Forum only.

Development is for developers, so it is up to them if they want to stay on Matrix.

For me, low participating forum user, mainly lurker, I have no interest into the day to day nitty gritty that could be found on Matrix.
I personally do not think weekly syncs deserve a forum post, except special circumstances. That would be overkill and a waste of dev energy imo.
But I would appreciate a monthly state post. The crisis from the beginning of the year has left a bit of a trauma I would say. Even there is no particular milestone or statements to annonce just yet. Basically just to a canary post saying guys we're working. It might sounds stupid and insulting for the team, but from an outside perspective, someone who engages only on the forum/reddit level in the aforementionned list, it is not obvious. I know you don't do deadlines, that fine and fair. I would enjoy a 'guys we're excited and working' to be engaged if that makes sense.

786psi I personally do not think weekly syncs deserve a forum post, except special circumstances. That would be overkill and a waste of dev energy imo.

Agree on that. Only delayed, problematic or canceled syncs please.

elfprince Agree on that. Only delayed, problematic or canceled syncs please

I don't necessarily agree that a simple post on the forum is a waste of developers' time and energy, because a simple notice takes only a few seconds, using a computer that they're probably already sitting at. A simple "Update is ready now" would make it unnecessary for us to keep checking frequently for an update we're expecting. It could also be a shortcut that takes a single keypress for the person who released the sync to send, and that would cover most situations.

In the case where more information is available, a link could point to another location where that extra information already exists. Something like: Update information where those words are a link to the location. We use a browser to access the forum, and flarum makes inserting links very easy.

elfprince I have a feeling that the devs are conserving their output energy

That's something I think we should let "the devs" decide.

Axios I do pay attention to the support one has it been active,how active,main issues,things in general
If all that strikes my likeing I will give it a test.

Dunno maybe i am different than most ppl but I think it helps me weed out the duds
and gives me alot of info before even downloading it.

When the stickies at the top and FAQs are dated 2014 and the last reply to any post was a month ago, then the writing is on the wall you are absolutely correct. I've seen quite a few like that ^^.

elfprince I believe that the Support channel should remain exclusively on Forum.

Remain? It has never been exclusive to the forums and that is not changing.

Harvey Got it.

Axios it's an interesting perspective that I haven't thought of. At this point I've tried so many different distros and I barely look at the website, the forums, or any socials unless it has a chance to stick around. Then the first thing I check is the community. Is it full of people just saying "Go read the wiki" or "why even ask questions like that", because then it's not for me.
There have really only been 2 distros that I keep in my back pocket, MXLinux and EOS. I still lurk the forums there from time to time and keep up with the recent news and updates.
For me, it's important to see the community engaged, and updates coming from the devs, regardless of what channel it's on. This gives you the sense that things are in a healthy state.
Again, I think it would be great if the "news" could be posted to Mastodon/Twitter/Forums and maybe even a quick post section like the new Verge homepage. When I say news, I mean if the team deems a post to any social necessary or warranted, it should go to all platforms. But I also understand without some middleware or other application layer to integrate it means someone has to at the very minimum copy/paste and format multiple times across multiple platforms, and this may not be feasible.

Brucehankins One important thing comes from your post. (We all tend to do things different!!!)
That goes back to an earlier post of mine saying that different venues are needed.

So do we force people to a certain place or do we give them a limited choice? (Big Question) for a seasoned
user prob not a big issue but a new user for somebody looking its going be different.

Your statement (which is very important) and one I look for to.
For me, it's important to see the community engaged, and updates coming from the devs, regardless of what channel it's on. This gives you the sense that things are in a healthy state.

I think with these things in mind over the long run will be good and They could say man Solus is the one you want they got there sh*t together. (But I think there could be some improvment just my opinion)

On a note tho This is really stuff the powers to be can read and gather ideas from and in the future improve
upon things For solus and we can throw our opinions around to each other and see what sticks.

Reading these posts has made me think of things.

Axios On a note tho This is really stuff the powers to be can read and gather ideas from and in the future improve
upon things

I hope so too, at least subliminally. I'm glad to learn in this thread there is a sizable bloc of users who have no (professional or otherwise) interest in Matrix-sifting for nuggets. I thought it was just me. Like you said, whatever the result, it will end up improving things.

brent Yes, I tried my best to comment on this, but sadly the team prefers matrix.

I don't understand why it has to be one or the other. Why can't both be used?

elfprince Oh yes, I heard them., I'm staying an optimist as least for (more) regular sync announcements and software changes stuff, future plans, in the works stuff.. I very much like @[deleted] 's idea up ^^ there too. I just found the fingers crossed emoji. cool.

EbonJaeger Oh, in my opinion, it is not an efficient use of time for the dev team, being scattered across platforms. Secondly, if all users are considered and their needs, forum makes the most sense. The posts on it are permanent and easy to find, there is a search box to hunt for solutions in the past, and I think most users prefer it that way. Just thinking of support here. How can helping one person on matrix benefit all users? They won't even know about it, and it will be scrolled up in no time at all. Just my 2.5 cents.

elfprince

if all users are considered and their needs, forum makes the most sense

and I think most users prefer it that way

I'm not sure that the users who are on Matrix would agree.

The trend that I see on Matrix (and really on the forums, too, for the most part) is that each issue is pretty specific to that particular person's setup, be it configuration, software, or hardware. Anything that is determined to be a non-user-specific issue is referred to the dev tracker for tracking.

At the end of the day, some people will prefer a platform like Matrix, and some will prefer a platform like the forum here.

EbonJaeger I hope you are right about it. I guess time will tell. Every person has their own preference and opinions.