Wired network fail to connect

alawi3d

I know this post is nearly a month old but I'm also having the same problem although I cannot connect at all even by unplugging restart then plug the cable,
I tried to connect through static ip but no use its been two days since I installed Solus, the first day was working great until I switched off my PC and switched on the next day my connection will be on loop most of the time with no connection.

Justin

alawi3d If you boot a Solus or other live USB does it work?

alawi3d

Justin no it doesn't i tried to reinstall Solus but then i saw that even through Solus live USB my internet connection won't establish

alawi3d

Justin just to be clear about me and my system i'm freshly noob and Solus is my first distro and it's on dual boot along side Windows 10.
my MOB is Asus Z87 with Intel i217-v network chip.

so if there is any info you need to know about my system or commands that i need to do in temrinal please
tell me about it so i could boot back to Solus and executed.

one_good_eye

One way I would start figuring out what is really happening is seeing if it is the same controller and/or driver having the same issue. It would be nice if the OP and anyone else effected by this issue would post what controller+driver combo they have to see if there is a pattern, it could even be a certain family of controllers made by a certain manufacture. This doesn't affect me currently because I typically don't use wired connections, not saying it doesn't exist for me but I can do some tests on the computers I have and see what happens.

alawi3d

one_good_eye you mean i do lspci ? or is there other code for it so that it would be clear for everyone else ?

one_good_eye

Seeing that an Intel network chip could be affected seams odd to me. From what I have seen online Intel controllers typically don't have issues. One command that might be of use to help diagnose lspci -vvv | grep -A 20 Ethernet this should display the kernel driver that is currently in use and some other info. On arch a few years ago someone had a similar issue with that Intel controller. https://bbs.archlinux.org/viewtopic.php?id=191981

EDIT alawi3d ya lspci should help with the beginning steps of what is going wrong. Also my laptop I am running Solus off of currently does use a Realtek Ethernet controller 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 05)

alawi3d

one_good_eye i saw that article before 😅 and tried to install drivers that i download it from here
https://downloadcenter.intel.com/product/70831/Intel-Ethernet-Connection-I217-V

but since i'm a total noob in compiling a package i've been looking around that

one_good_eye

alawi3d Arch is a different ball game, I have run manjaro and had to do PKGBUILD for some of the software I needed. Compiling is something I will have to leave to those who know it better because that is one area I would like to work on in linux.

one_good_eye

I am going to sign off for tonight I will see what I can do tomorrow.

alawi3d

one_good_eye ok have a good night and thanks for replying

one_good_eye

alawi3d Sure thing. I still need to learn how compiling works in general and in Solus.

alawi3d

one_good_eye

00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 05)
	Subsystem: ASUSTeK Computer Inc. Ethernet Connection I217-V
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 30
	Region 0: Memory at efe00000 (32-bit, non-prefetchable) [size=128K]
	Region 1: Memory at efe3d000 (32-bit, non-prefetchable) [size=4K]
	Region 2: I/O ports at f080 [size=32]
	Capabilities: <access denied>
	Kernel driver in use: e1000e

00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) (prog-if 20 [EHCI])
	Subsystem: ASUSTeK Computer Inc. 8 Series/C220 Series Chipset Family USB EHCI
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 16
	Region 0: Memory at efe3c000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

alawi3d

Still can't use Solus since I can't connect to internet 😔
Should I format and reinstall Solus again?
Or is there other way to solve this problem?

alawi3d

so i reinstalled Solus on partition and my kernel went back to 4.20 and network problem still present 😞
is my hardware not compatible with Solus?
should i try other distros ?
i really don't know what to do..
usually in Windows i reinstall drivers
but here it's more complicated for me.. i even tried to read "read me" file but i lost it couldn't understand it.
if there is no fix then maybe ill try Linux next year with newer hardware 😕

[deleted]

You sure you don't need to set a static IP for your machine?

alawi3d

[deleted] i did set it up to static IP and it showed connected (after it was on connecting loop) but there was no internet or even trying to enter the router itself through browser but I couldn't

one_good_eye

@Justin Do you have more ideas or know someone that could solve this? From what it looks like the driver is correct but something isn't doing the correct talking on the code/hardware side.

Justin

Does it show up if you run ifconfig?

alawi3d

Justin here is what it look like when it's on Auto DHCP:


eno1      Link encap:Ethernet  HWaddr 1A:E3:60:E1:03:C1
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:284 errors:0 dropped:0 overruns:0 frame:0
          TX packets:48 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:60365  TX bytes:8434
          Interrupt:20 Memory:efe00000-efe20000

lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Bcast:0.0.0.0  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0  TX bytes:0

and here with static IP :

eno1      Link encap:Ethernet  HWaddr 4E:EB:A7:AF:F7:25
          inet addr:192.168.33.150  Bcast:192.168.33.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:822 errors:0 dropped:0 overruns:0 frame:0
          TX packets:744 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:421033  TX bytes:75769
          Interrupt:20 Memory:efe00000-efe20000

lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Bcast:0.0.0.0  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:548 errors:0 dropped:0 overruns:0 frame:0
          TX packets:548 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:52328  TX bytes:52328

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