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  • Audigy 2zs Sound Blaster sound card not being recognized after update.

Hello,
And first of all i would like to start off saying that i have committed myself to learning as much as i can about Linux this time around, from first being introduced to it many many years ago, NOW I AM ALL IN...

Well let me get started with my issue, and a few more i am having/discovering, the other day i finally got my internet back up, so i did a Solus Budgie 4.0 update, and upon rebooting and landing to the desktop, and checking things out, i learned that my sound card an Audigy 2 zs is no longer as things were upon the first install, my Output is now saying Dummy Output. Before my 5.1 setup used to work like a charm, but now no sound what so ever. Earlier today i had been google fishing for answers, but couldn't find any solutions, that's when it dawned on me that i had better come here and post my particular situation, so that my problem would be handled specifically, so earlier i ran a command in terminal that checked my hardware, with the command that escapes me at the moment, but after entering the command i could see the my sound card info in terminal, which is showing that my Audigy 2zs is there and my QuickCam Pro 500 is my Microphone , which in Windows i used to disable that device and use another mic, my only problem is that i know nothing of which command is needed to bring my sound back to life, now i know that someone among you will be able to direct me to a badly needed solution.

And after this i will start a new Post about my new boot problem after an Update, sounds familiar don't it. Than You very much


Hello again

Maybe i may have left out a few small details in describing my issue, in a nut shell i have NO SOUND after an update, i would have thought someone would have giving me some sort of response by now, my issue is no different than others who have had a similar situation when after an update of having NO SOUND, which i have seen many others get some sort of response, and were able to successfully have there problem solved, i would very much appreciate help in this matter, as large as the community is, and as many of you who i know have the knowledge to assist me, i just want my sound back as it was before the update, i am showing in the sound settings that there is a Dummy Output instead of showing my digital output as it was before, i want to move on and possibly learn something from this, and tackle the new current issue i am having with another problem, that the update has caused, which is another post, thanks you in advance.

Sincerely, Trying no to be discouraged with Linux

    whb456
    your post probably not immediately seized upon because:
    1) priorities; time zones
    2) type 'sound' in the forum search bar--this has been happening recently to some
    3) in fact, many in #2, above, found solutions, so peeps might be waiting on you to do some trial and error yourself.

    "Trying not to be discouraged in Linux." That's how I felt after the switcheroo, too. Patience grasshopper. Have faith in linux and have faith in yourself.

      Thanks for your reply Brent, I'm only here trying to seek help not to make things any worse than it is. Linux is is on the other side of the world from MS/Windows so why should I try "trial and error" as you say.

      When in my situation, with me not knowing were to begin, not knowing much about Linux, but I'm beginning to understand this beast, which is nothing like windows, where I can get under the hood and come up with a solution with no problem, whether by way of the registry, or any other means that's we know and have as far as windows is concerned.

      Again I am just trying to learn, I know nothing much, only a tiny bit about commands which barely scratches the surface, or what commands to apply, and believe me I have all the patience and faith in the world, a little help would take me a long way at this moment, and trust me, I am very good at tinkering, but I do know that sometimes you have to leave well enough alone, not through "trial and error" or "tinkering" which imo is a setup for disaster. I do hope you understand me, and not take this personal.

      So while waiting, I'll try your suggestion and in search "Sound" , but can't help but feeling I'm being set adrift... So I will periodically check in for a rock solid solution to my problem, thank you Brent

        Wouldn't intentionally set you adrift.
        https://discuss.getsol.us/d/1411-lost-sound-with-last-update that thread requires terminal work but may be revealing.


        That's my sound setting. It's news today the balance swung to the left, but sobeit. I have no input device.
        I have a generic card and dimestore speakers.

        Is yours similar?

        Like you I can check back periodically but it's a place to start.

          brent That's a great post to reference, and saves me from what was about to be a whole lot of typing. 😁 I hope it helps you successfully troubleshoot whb456.

                brent Hello Brent, good to have you back, hope you're in good spirits

                Well, i have an old Audigy 2zs sound card,

                Which before the update, everything used to show up in my sound settings as 5.1 Digital Output, which used to work in Linux after i installed Budgie, but now as you can see, my output now says i have a Dummy Output Device, which i have no idea how and why this would be changed to a non working Dummy port.....

                Now my output Device also used to have an Audigy analog input choice. which btw is all apart of my Windows setup. Well I hope i haven't left out any details. and Brent i will read your linked post above to see what i can come up with, ty ty ty... and if you don't mind my asking about your theme, i am really loving it 😀 , whats the name? mines is sort of flat

                and thanks again for the life line, if you get my drift.... lol

                  N1X3L Hey thanks for eyeing my situation, and i can surely understand from being saved from a "whole lot of typing" and yes i just left my first responder Brent, a reply, and now you're the 2nd responder, just saying, these are my first post ever in our community forums, just signed up 3 days ago... and thanks again. 😄

                      whb456 this answers one question:

                      though I've very fond of the native plata dark as well.
                      Go to software center. Type in "icon" or "theme." Download everything. Go crazy mixing and matching! I did.

                      See those last 3 button. I think they are 'stock' settings...but they add variables to the looks, too.

                          brent Hey Brent, thanks for the reference, believe it or not i had been doing a little reading last night, and i came across this very post, and it was on my mind even while i slept, so that i could read it again the next day, thinking i could hopefully try to apply some of the things i read.

                          Yes i did take a look at these in Terminal,
                          lspci -v | grep -i audio
                          alsamixer

                          And i went over the, lspci -v | grep -i audio command, but sorry to say, but i know nothing of what it is, or what it does, and yes i walked through the program by way of the f6, and a few others, but as you well know, much of this is way over my head, so i think i will take a break, and reboot tomorrow, let everything sort of sink in.

                          this is reminding me of when i first Windows and PCs inside and out, but i won't be discouraged, thanks again Brent

                              whb456
                              You mistake me for smarter than I am! Wait for the calvary.

                              First you had a recognized sound card.
                              Now you have NO recognized sound card.
                              Re-install the sound card driver? But which one? I hope someone can answer.

                              Also, basic terminal commands:
                              sudo eopkg up makes sure everything that needs to be there is there

                              Then check for packages marked as broken:
                              sudo eopkg check | grep Broken

                              then
                              sudo eopkg it --reinstall <package> to make it complete

                              All these are basic commands to make sure your sys is sound and up to date before more troubleshooting.

                              Thank you@ N1X3L , I hope we get more voices.

                                    brent Heyyy Brent.... you're smarter than me.... lmao

                                      whb456 Try the terminal commands first then I hope someone can help you explan this:

                                      "And i went over the, lspci -v | grep -i audio command, but sorry to say, but i know nothing of what it is, or what it does, and yes i walked through the program by way of the f6, and a few others, but as you well know, much of this is way over my head, so i think i will take a break, and reboot tomorrow, let everything sort of sink in."

                                      I don't know how to interpret that either.

                                          brent actually i did just that, reinstall the sound card driver yesterday... aaaaaah i got you Brent, will keep these commands in my notes.

                                            Oh and thank you also N1X3L, a drip at a time or flood, it's all good.

                                              brent And i went over the, lspci -v | grep -i audio command, but sorry to say, but i know nothing of what it is

                                              This is a guess, and I welcome correction, but I believe it means "list the components connected to the pci ports, in a verbose manner, then filter that list to show anything containing the word 'audio' and do it case-insensitively." I believe it's intended to show what sound card(s) are installed.

                                                  WetGeek This is where I am over my head and calling it a night. You got us closer.

                                                  Let's say he ran the grep command and posted it here. I personally -v everything that lets me as well...

                                                  Two scenarios?

                                                  1) This writer sees their Audigy card listed. Now what? Driver?
                                                  or
                                                  2) This writer does not see their Audigy card. Unrecognized. Where the day before it WAS recognized. Now what?

                                                  My brain is emptied! Back to other pursuits.

                                                      WetGeek Hello, thanks for responding.

                                                      I should have spoken in a little more detail, yes i am aware of that which you just stated ""list the components connected to the pci ports", and i appreciate the help, Linux is a huge leep for me, just got off the Windows cruise ship, and hope to remain with everyone on the Budgie/Linux vessel, 🤣 but what i should have said is that in general, i know nothing of anything, for instance, these are the commands i ran, and yes i understand this one "lspci -v | grep -i audio"
                                                      of what it was telling me
                                                      but this one "alsamixer" brought me to these...

                                                      i have a slight idea of what it represents, but again i don't know what to do with it, not sure if you just look at it or configure things in it, idk.... lol


                                                        whb456 OK I thought of one more thing so I hope I can stop embarrasing myself and someone else chimes in.

                                                        Remember that pic you posted of sound settings? You declared it just saw a Dummy Output. But it looked like a live drop-down menu existed on that tab....anything else there. Did you hit "test" for kicks?

                                                        All stored audio info has officially left my head....