Audigy 2zs Sound Blaster sound card not being recognized after update.

N1X3L

brent That's a great post to reference, and saves me from what was about to be a whole lot of typing. 😁 I hope it helps you successfully troubleshoot whb456.

whb456

N1X3L Hey thanks for eyeing my situation, and i can surely understand from being saved from a "whole lot of typing" and yes i just left my first responder Brent, a reply, and now you're the 2nd responder, just saying, these are my first post ever in our community forums, just signed up 3 days ago... and thanks again. 😄

brent

whb456
You mistake me for smarter than I am! Wait for the calvary.

First you had a recognized sound card.
Now you have NO recognized sound card.
Re-install the sound card driver? But which one? I hope someone can answer.

Also, basic terminal commands:
sudo eopkg up makes sure everything that needs to be there is there

Then check for packages marked as broken:
sudo eopkg check | grep Broken

then
sudo eopkg it --reinstall <package> to make it complete

All these are basic commands to make sure your sys is sound and up to date before more troubleshooting.

Thank you@ N1X3L , I hope we get more voices.

whb456

brent Hello Brent, good to have you back, hope you're in good spirits

Well, i have an old Audigy 2zs sound card,

Which before the update, everything used to show up in my sound settings as 5.1 Digital Output, which used to work in Linux after i installed Budgie, but now as you can see, my output now says i have a Dummy Output Device, which i have no idea how and why this would be changed to a non working Dummy port.....

Now my output Device also used to have an Audigy analog input choice. which btw is all apart of my Windows setup. Well I hope i haven't left out any details. and Brent i will read your linked post above to see what i can come up with, ty ty ty... and if you don't mind my asking about your theme, i am really loving it 😀 , whats the name? mines is sort of flat

and thanks again for the life line, if you get my drift.... lol

brent

whb456 this answers one question:

though I've very fond of the native plata dark as well.
Go to software center. Type in "icon" or "theme." Download everything. Go crazy mixing and matching! I did.

See those last 3 button. I think they are 'stock' settings...but they add variables to the looks, too.

whb456

brent tyvm Brent

whb456

brent Hey Brent, thanks for the reference, believe it or not i had been doing a little reading last night, and i came across this very post, and it was on my mind even while i slept, so that i could read it again the next day, thinking i could hopefully try to apply some of the things i read.

Yes i did take a look at these in Terminal,
lspci -v | grep -i audio
alsamixer

And i went over the, lspci -v | grep -i audio command, but sorry to say, but i know nothing of what it is, or what it does, and yes i walked through the program by way of the f6, and a few others, but as you well know, much of this is way over my head, so i think i will take a break, and reboot tomorrow, let everything sort of sink in.

this is reminding me of when i first Windows and PCs inside and out, but i won't be discouraged, thanks again Brent

brent

whb456 Try the terminal commands first then I hope someone can help you explan this:

"And i went over the, lspci -v | grep -i audio command, but sorry to say, but i know nothing of what it is, or what it does, and yes i walked through the program by way of the f6, and a few others, but as you well know, much of this is way over my head, so i think i will take a break, and reboot tomorrow, let everything sort of sink in."

I don't know how to interpret that either.

whb456

brent Heyyy Brent.... you're smarter than me.... lmao

whb456

brent actually i did just that, reinstall the sound card driver yesterday... aaaaaah i got you Brent, will keep these commands in my notes.

WetGeek

brent And i went over the, lspci -v | grep -i audio command, but sorry to say, but i know nothing of what it is

This is a guess, and I welcome correction, but I believe it means "list the components connected to the pci ports, in a verbose manner, then filter that list to show anything containing the word 'audio' and do it case-insensitively." I believe it's intended to show what sound card(s) are installed.

whb456

Oh and thank you also N1X3L, a drip at a time or flood, it's all good.

brent

whb456 OK I thought of one more thing so I hope I can stop embarrasing myself and someone else chimes in.

Remember that pic you posted of sound settings? You declared it just saw a Dummy Output. But it looked like a live drop-down menu existed on that tab....anything else there. Did you hit "test" for kicks?

All stored audio info has officially left my head....

brent

WetGeek This is where I am over my head and calling it a night. You got us closer.

Let's say he ran the grep command and posted it here. I personally -v everything that lets me as well...

Two scenarios?

1) This writer sees their Audigy card listed. Now what? Driver?
or
2) This writer does not see their Audigy card. Unrecognized. Where the day before it WAS recognized. Now what?

My brain is emptied! Back to other pursuits.

whb456

WetGeek Hello, thanks for responding.

I should have spoken in a little more detail, yes i am aware of that which you just stated ""list the components connected to the pci ports", and i appreciate the help, Linux is a huge leep for me, just got off the Windows cruise ship, and hope to remain with everyone on the Budgie/Linux vessel, 🤣 but what i should have said is that in general, i know nothing of anything, for instance, these are the commands i ran, and yes i understand this one "lspci -v | grep -i audio"
of what it was telling me
but this one "alsamixer" brought me to these...

i have a slight idea of what it represents, but again i don't know what to do with it, not sure if you just look at it or configure things in it, idk.... lol

whb456

brent Hi again Brent, you are and have been a huuuuuge help, and also many others, and i do very much appreciate you, and believe me, it's all sinking in, slowly but surely, you know me, i just have to take my time, a little but of info here, a drip drip there... 😄

When the Calvary comes, and they're coming already, then i will have that much more to work with, but for now i will absorb what i have been given thus far. again you're very much appreciated... ttyl

whb456

brent one more thing, there was nothing else but the Dummy Output in the drop down menu, and yes I did do a test, and there was still no joy, ttyl

brent

Still no sound? Today's update fix anything?

If not, there is a rollback option ('rollback' to a time when the sound functioned) that is done thru eopkg commands. I've never done it, but many here advocate it. Good luck, and stick with it.

whb456

brent Hi Brent, to tell you the truth, i am going to abandon, even trying to fix my sound for now,

Today i was going to take a look at a few files to poke around, and get the feel of whats in these files i have been reading about, BUUUT, i have come across another problem, as i was looking for the USER folder, I find out that i have no User folder, I HAVEN'T TOUCHED ANYTHING, I ONLY INSTALLED THE SYSTEM, so i am now at the stage of should i reinstall or not, but as i see it, these past issues and this present one IMO may not solve anything, because i was under the impression that Solus by default was suppose to install these folders, yes i know that they can be placed where they are needed, but i do not see things working out as they should have in the first place.

Don't get me wrong when i say this, but these few problems lately I've been having , to no fault of my doing, is starting to look as though I'm still dealing with Windows, as i said, don't get me wrong, because i know that Solus/Linux is a far better alternative.

you wouldn't believe it but earlier i was seriously thinking of heading back to Windows, but i was quickly reminded of the horrors that are still present, so i took a deep breathe, and gathered my composure, and here i am... and no today's update had no effect, but without the necessary files that's needed to be able to take some of the steps to move forward, I'm at a stand still. And yes i already thought of a roll back, but no need, i don't know if i want to wait for 4.1 or a reinstall, and if any of these will get things back to where they were, and that means " EVERYTHING WORKING AS THINGS WERE FROM THE BEGINNING" without an update fouling up things, yes i am a hands on type of person, and i am not going to let Linux sucker punch me and make me tap out, no i don't see that happening, which i have had the update foul up 2 things since my Linux transition. this is crazy. I just need to be able to get under the hood, so to say and find out whats going on. well i can go on and on.

Totally in the dark signing off for a while. again thanks Dude

kyrios

whb456 i have come across another problem, as i was looking for the USER folder, I find out that i have no User folder,

By user folder I guess you mean your home directory.
Just open files and you'll be in the right folder or open a terminal and you'll be in that folder too.
The "user folder" is /home/<you-login>

whb456

kyrios Hi kyrios, just let my frustration get in the way, all is well with the folders now, so it's back to my sound card issues, thanks