Shutdown issue since last update

IOTech17

Hi everyone,

I am experiencing a strange issue since last weekend update.

Whenever I shutdown my pc from the UI (Solus os 4.7 budgie) the screen turn off, I can see ost of the app/OS turning off, but the pc keeps on running indefinitely like something is stuck.

If I use the terminal mode ctrl + alt + f1 then shutdown from there it turns off completely.

My guess is that something linked to the DE is getting stuck in the shutdown process.

I installed Solus OS and choose by accident to enable hibernation which created a huge swap partition.

I disabled hibernation and resized both the swap and the root partition.

What could be causing the shutdown issue?

Thank yo in advance.

alfisya

There is a discussion about similar issue in matrix room. @Harvey and @Solarmass encountered it since the kernel was updated to v6.14. Still not sure about the root cause.

IOTech17

alfisya
Could it be linked to the DE or grahic driver?
Because when shutting down the computer in terminal mode (ctrl + alt + f1) then it completely turn off.
Which logs could we investigate to see what is going on?

Solarmass

Yea, same problem here. Happens almost every time when I shutdown my Solus Budgie from the User Indicator Redux applet. This is system with AMD GPU, my other Nvidia system doesn't have this problem.

IOTech17 Because when shutting down the computer in terminal mode (ctrl + alt + f1) then it completely turn off.

Have you managed to get to tty1 (ctrl + alt + f1) in that state? For me only hard reboot or forced poweroff worked.
I gonna try to poweroff system from terminal now.

PS: I never used any sleeping/hibernation mode.

IOTech17

Solarmass

I also have an an AMD GPU (6700 XT) and use the open source drivers

to completely shutdown the pc I go into terminal mode before I try to turn it of not while I turning off from the UI otherwise it won't respond.

Solarmass

IOTech17 I also have an an AMD GPU (6700 XT) and use the open source drivers

maybe only systems with AMD GPU affected 🤔
and Budgie DE 🤔🤔

IOTech17 to completely shutdown the pc I go into terminal mode before I try to turn it of not while I turning off from the UI otherwise it won't respond.

I see. I gonna try terminal app first.

brent

only posting as a budgie variable.
Budgie, shuts down fine from off button in system drop-down menu.
Intel GPU, open source drivers, no hibernation/sleep/suspend enabled or installed.

IOTech17

brent

Then the issue is linked to the AMD opensource driver and the latest Kernel.
I will open an issue on github for this.

brent

IOTech17 Then the issue is linked to the AMD opensource driver and the latest Kernel.
I will open an issue on github for this.

there was no confirmation on this thread that is was a confirmed link to AMD until you said it right here two hours ago, hence my reply, hence elfprince 's reply.
If that's true then infinitymdm is an anomaly or using nvidia?

elfprince

No problems with shutdown using the Budgie applet here as well. Intel NUC with Intel GPU/CPU, no sleep or hibernation.

infinitymdm

Solus 4.7 Budgie, running on the unstable repo with an AMD 6900 XT. No issues with shutting down using the User Indicator applet. I've definitely seen a few reports of this issue in the matrix chats though, so you're not alone. People are looking into it.

infinitymdm

brent If that's true then infinitymdm is an anomaly or using nvidia?

No promises re. anomalous-ness 😛

I'm on AMD with open-source drivers though, and using the same graphics architecture as OP. This makes it very unlikely to be an issue with the drivers, although we can't exclude the possibility that it's an issue with his or her model that for some reason doesn't affect mine. Occam's razor would suggest looking elsewhere for the root cause.

IOTech17

infinitymdm

Alright in that case which logs are interesting to look at to check what is going on during boot/shutdown process?

IOTech17

By the way how to completely make sure that hibernation is turned of, and also how can I force a fscheck on the root partition during boot?
I am investigating the shutdown issue on my side at the moment.

Solarmass

it happens after latest update too, I tried to shutdown via terminal app 🙁

TraceyC

Please open an issue on our bug tracker for this. By opening an issue, it will allow our developers to look into it and keep track of progress. Thanks.