Sorry, but for me, after install the package sane-airscan, then reboot, there is not another scanner named : "eSCL - Your Printer" in the drop-down menu:
At your disposal if needed.
NB. I have a print scanner HP Officejet 2622 which use the print pilot HP Officejet 2620 series.
penny-farthing A few question :
simple-scan --debug while replicating the problem?1/ options available for you in the drop-down menu BEFORE and AFTER install sane-airscan
when startup simple-scan:
after click in the drop-menu:
2/ I use a cable with a USB port (this print/scanner is not wifi enabled).
3/
administrateur@solus-budgie ~ $ simple-scan --debug
[+0,00s] DEBUG: simple-scan.vala:2015: Starting simple-scan 44.0, PID=3165
[+0,00s] DEBUG: unsetenv() is not thread-safe and should not be used after threads are created
[+0,01s] DEBUG: Setting org.freedesktop.appearance.contrast of type u not found
[+0,29s] DEBUG: _g_io_module_get_default: Found default implementation dconf (DConfSettingsBackend) for ‘gsettings-backend’
[+0,32s] DEBUG: app-window.vala:2002: Loading state from /home/administrateur/.config/simple-scan/state
[+0,32s] DEBUG: app-window.vala:1981: Restoring window to 600x480 pixels
[+0,32s] DEBUG: app-window.vala:1985: Restoring window to maximized
[+0,35s] DEBUG: scanner.vala:1619: sane_init () -> SANE_STATUS_GOOD
[+0,35s] DEBUG: scanner.vala:1625: SANE version 1.0.30
[+0,35s] DEBUG: scanner.vala:1686: Requesting redetection of scan devices
[+0,35s] DEBUG: scanner.vala:863: Processing request
[+0,47s] DEBUG: app-window.vala:2078: Saving state to /home/administrateur/.config/simple-scan/state
[+5,82s] DEBUG: scanner.vala:348: sane_get_devices () -> SANE_STATUS_GOOD
[+5,82s] DEBUG: scanner.vala:374: Device: name="hpaio:/usb/Officejet_2620_series?serial=CN3AV1GJV70600" vendor="Hewlett-Packard" model="Officejet_2620_series" type="all-in-one"
[+19,52s] DEBUG: autosave-manager.vala:201: Deleting autosave records
[+19,53s] DEBUG: scanner.vala:1807: Stopping scan thread
[+19,53s] DEBUG: scanner.vala:863: Processing request
[+19,53s] DEBUG: scanner.vala:1818: sane_exit ()
administrateur@solus-budgie ~ $administrateur@solus-budgie ~ $ simple-scan --debug
[+0,00s] DEBUG: simple-scan.vala:2015: Starting simple-scan 44.0, PID=3770
administrateur@solus-budgie ~ $Thanks in advance for your feedback.
penny-farthing It doesn't look like you try to scan any document from the debug trace. I honestly don't know if this will help solving your problem or I will be able to solve it for you. But if you want to indulge me in this pursuit. Please try these steps :
sane-airscan. sudo eopkg rm --purge sane-airscan . Make sure it is not installed.sane-backends is installed.simple-scan --debugsimple-scan. sane-airscan. Check if there is any other scanner in the dropdown-menu. If there isn't, just select the previous scanner.Not trying to interupt this may be something to try at some point.
Go to system printers and then your printer details and get the address of printer mine looked like this
Brother MFC-J680DW.ipp.tcp.local.
Then in terminal run (simple-scan airscan: Brother MFC-J680DW.ipp.tcp.local)
I had 2 entries airscan and eSCL select airscan and see if that works.
Just info
Note I forgot my brother scanned dont use it to ink hungry but I tested the above and it worked
for me
Note might run (scanimage --list-devices) to make sure you have an airscan device listed
The logs are substantial and I've recorded them by copy/paste into a .txt file via gedit.
Problem: when importing the file into this post, the following message appears => "Uploading files of this type is not allowed."
How can I report the results of the tests you asked me to carry out?
Can you show me how to find this address of my printer, please ?
penny-farthing I wasnt expecting that start simple-scan and see if changes the address
if it does thats what you want where it says localhost. (let me know either way could make difference)
It should change meaning it found the scanner.
Note then close simple-scan and try that from terminal
Oh type it just like it shows
penny-farthing How can I report the results of the tests you asked me to carry out?
Copy them to some kind of pastebin. Then post the link to it here. This is my prefered one : https://0.0g.gg/ .
alfisya
Thanks for the tip.
alfisya
Below, here are the result of the requested tests:
1/ Steps 1 to 8
https://0.0g.gg/?874fd481799d4876#4d4j9DW99sNc3agWdiGhe1dAAmhVtqroWQgzq1MzAh6u
Scan a page with "All Page from Feeder" option
Scan a page with "Multiple Page From Flatbed" option
2/ Steps 9 and 10
https://0.0g.gg/?1ccf46873316ba8b#7GYA7ABNwp7atguG36AP3gfy6ZvePg116sP8wsZEk4ZS
Scan a page with "All Page from Feeder" option
Scan a page with "Multiple Page From Flatbed" option
Awaiting your analysis and thanking you in advance.
@penny-farthing Sorry I will be not be able take a look at this for a few days. I made a big mistake on my PC. Cheers!
P.S : Your link to pastebin is expired. Please choose appropriate "Expires" time and uncheck the "Burn after Reading", so the link last longer.
So sorry, I rectified the links in my post:
https://discuss.getsol.us/d/10368-simple-scan-hp-printer-scanner/27
Thanks to you, I still learned some new today.
This forum is really amazing, thanks.
I remain at your disposal if necessary, once you will have been able to adjust your troubles on your PC.
penny-farthing Can you copy mutli pages with printer without issue?
I can print several pages in a row without any problem.
penny-farthing Copy like a copy machine
Like on mine if I need a copy of something I can do it from the printer itself.
The reason being wanted to make sure it wasnt hardware from the log you posted.
Does your printer have that feature.
Printing doesnt use the scanning hardware.
Thanks
My printer's menu includes a Copy function (black & white or color) with the option of setting the number of copies.
I tested this function by placing a document on the glass on top of the printer and asking for 2 copies. The document was printed as requested, with no downtime.
penny-farthing Rules any mechanical issues out
Thanx
@penny-farthing Ok, I just got my computer back. Unfortunately, I couldn't find anything different from your logs
. I also just realize that sane-airscan is only useful if you connect your printer via network (Wifi/LAN). Maybe try connecting your printer via Wifi ? Then install sane-aircscan and see if simple-scan will show that "eSCL -Your Pinter Name" option in the drop down menu. This is the last one, I don't know any other solution. Maybe someone else have more knowledge on this than me. Sorry if this is not helpful after all. Cheers!
Unfortunately, I will not be able to follow up on your request, because my printer is not planned to operate in WiFi. I will therefore uninstall the sane-airscan package, since in my current config, it is not useful to me to keep it.
Thank you anyway for trying to help me.
I'm leaving this post open in case someone can suggest another way forward and I'll be using the Skanpage sofware in the meantime.
Precision:
In the meantime, I have managed to install simple-scan in flatpak version after uninstalled that of the Software Center) and there, from the launch of the application, it tells me the following message:
"Aucun périphérique de numérisation détecté." (No detected scanning device.)
while my printer is properly connected to a USB port on my computer.
Below, the logs when startup the application in a terminal session:
administrateur@solus-budgie ~ $ flatpak run org.gnome.SimpleScan
Gtk-Message: 13:55:21.304: Failed to load module "xapp-gtk3-module"
Gtk-Message: 13:55:21.334: Failed to load module "canberra-gtk-module"
Gtk-Message: 13:55:21.334: Failed to load module "canberra-gtk-module"
administrateur@solus-budgie ~ $ So I uninstalled it and reinstalled the Software Center version while waiting.