TeamViewer 3rd party app

mbevks

I used to use TeamViewer a lot but haven't for several months. I have it installed from the Third Party list in our Software Center. I periodically check to make sure the app is updated. Today I tried to use it. It briefly opens and then closes. Are we working off of an old version in the Software Center that should be updated or is this likely a different sort of problem?

Harvey

No the software center / solus-sc does not need to updated for the third party section or the actually repository to work properly it is independent of those sort of changes. I.e it was last updated 2 months ago and that was to "Remove HTML comments from package changelogs"

Are you saying when you open the software center it closes straight away or when checking for an update to TeamViewer it closes after awhile or after click check for updates it appear to be doing something and then stops?

You can check the installed version of TeamViewer by using eopkg info teamviewer the latest version is 15.48.4 I updated it to this version 5 days ago.

mbevks

Harvey It is when I open the TeamViewer program, it crashes. When I try to open it, it looks like this (see below) before crashing.

Essentially an empty frame. System monitor confirms the program opens and then closes. Not sure why, though, or how to make it work properly.

Harvey

I am unable to reproduce on Plasma Wayland or Budgie X11 sessions. Do you have another system you can try it from? Failing that try launching it from a different user login.

Interested to see if anyone else is having the issue. I can revert us to the previous version if we need to.

mbevks

No other system or user to try from right now. I'll reach out to one of my friends to see if he has the same issue. When I try to run from terminal, I get this--

$ teamviewer
Init...
CheckCPU: SSE2 support: yes
Checking setup...
Launching TeamViewer ...
Launching TeamViewer GUI ...
Aborted (core dumped)

Harvey

You've probably already done this but just to rule it out. Make sure you are fully up to date sudo eopkg up -y and reboot.

Axios

Harvey I downloaded that version tar
It would not run at all from file manager dropped to terminal got the same output except no core dump
went to prompt.
System up to date Mate

Harvey

Can someone try the prior version which I updated to 2 months ago. You can do so via:

sudo eopkg bi --ignore-safety https://raw.githubusercontent.com/getsolus/3rd-party/d2f03c811a8888939e316f6e2f1642a9a9bcb3c1/network/util/teamviewer/pspec.xml

sudo eopkg it teamviewer-15.47.3-85-1-x86_64.eopkg

Axios

Harvey
I dont use it but it started up just fine.
Whats the commands to remove it?

Harvey

Axios
sudo eopkg rm teamviewer

EDIT
@mbevks

Please try this:

sudo eopkg bi --ignore-safety https://raw.githubusercontent.com/getsolus/3rd-party/d2f03c811a8888939e316f6e2f1642a9a9bcb3c1/network/util/teamviewer/pspec.xml

sudo eopkg it teamviewer-15.47.3-85-1-x86_64.eopkg

If the old version works for you, I will revert.

Axios

Harvey Uhhhh

you must be missing a dep? and I dont remb what they were 2 qtcontrols and something else
I ran the exec from the tar (I thought what the heck) something was installed that was not.
Ok getting late going call a nite.

Harvey

If you are talking about removing the additionally dependencies pulled in via my command you will have to use eopkg hs to figure out what to remove. Unfortunately rmo and rmf do not seem to be doing their job in this instance.

If you are talking about teamviewer needing additional dependencies to work , I do not believe so. Testing in a clean VM it works just fine as it is, new and old version. So there has to be more to it.

Axios

Harvey Ok I deleted the teamviewer cache
Now back to square 1 with same output from terminal and it wont run
should it not be making that directory when run

I looked the tar teamviewer did not create that directory
Ok enuf I dont want to confuse the matter.

Note: I restored that directory from trash and it still wont run

Goodnite

Axios

Harvey Ok this best I can do

1 if i uninstall the older version and install the newer from repo (It will not run)(Repo or tar same previous error)
2 If I uninstall the newer and delete the teamviewer cache / and then install the newer again (everything works)
(Both installed and tar)(Newer version)

Axios

@"Harvey"#p88092Ok here is this if it helps any

Harvey

Axios
How does one delete teamviewer cache?

Axios

Harvey
Delete the teamviewer
I tried it twice just to make sure

Note I forget on #2 above if you try run before a reboot it says dameon not running but after reboot it works
at least on my machine

Harvey

Cheers, I swear I looked an didn't see it before. NFI how I missed it.

OP please try deleting cache and testing newest version.

mbevks

I tried everything above this morning without luck but on my lunch break it suddenly started working again. The only thing I could think of is if I was running a program that conflicted with TeamViewer but I'm not sure what program it would be. If I do figure it out, I'll file a bug report with them. Thanks for all your help!

Axios

mbevks I guess if its working now (not sure how many people use teamviewer)
I am sure harvey will comment on it I think he maintains and updates it.

When you did all those steps did you reboot at anytime or when you came back from lunch turn the computer on?
And the newer version?
I also tried it again and got those crazy same results on my computer but in the end it works.

mbevks

Axios I rebooted a few times during it all. I'm on the newest version. It is a mystery to me. Just glad it is working and that nobody else seems to have had the issue.