brent Thats prob not a bad Idea for short term and it wouldnt be taxing on dev once
a month update just to see the state of things.
On the support side I get both sides of story but like bruce said there is no good way to handle them.
(Prob the most important is that no matter what you choose a person feels they are getting the support they need)
Think I am going leave it their for myself for now.
Has been an interesting and informative thread.