Hang on shutdown

elusian

Hello

since the second last update (₀₈ Jan 2023) I've noticed that my laptop is often not shutting down properly.
The logs shows that everything is shutting down (including journald), the screen goes black, then it writes a few lines at the top (which it always does before shutting down normally) which disappear too fast to be read, and then it just hangs there until I force shutdown.

Since the log stops I have no idea on how to gather info on what is happening.
Any ideas?

brent

elusian one of those lines that disappears too fast is maybe watchdog. Someone needs to furnish you a journalctl command to see that last stuff it's getting hung up on. If I can find it I'll reply back. Those logs would at least put you in the ballpark.
I had a period a long time ago with watchdog timeout messages and shutdowns that would not shutdown. That means hard reboots many nights. My journalctl logs always showed ufw doing battle with outsiders til hard shutdown or eventual 10 minute wait. That to me was normal and I saw nothing unusual but I can't assume I understood all the output either.
Maybe someone here would. When I went from frustrated hard boots to letting solus take 20 minutes to shut down, it corrected itself in time. It was never a constant problem--just for a period.
If it was windows I would tell you to defrag! not sure we have an eqivalent.
You could sudo eopkg check for broken stuff just to rule it out but that's a longshot.

clauded

How long do you wait before forcing shutdown? Sometimes, some process have a long timeout before quitting. Also, try to take note where your log stops, then rollback to previous update and compare with a normal shutdown.

elusian

clauded
I tried 10 min once, should be enough for everything (I think Solus waits a few minutes before force stopping all processes)
Also, I believe process hang should happen before journalctl shutdown

riffer

I had the same problem last week on a new install. I ran eopkg check and found a broken package. Reinstalled that and all was okay.

elusian

riffer
I will try

elusian

riffer nope, just a file for noto (the font), and a few documentation files for another package

clauded

Have you tried a shutdown from the console (CTRL+ALT+F2) to see if any error messages are displayed?

elusian

clauded I shut down from console in the past, it doesn't stay in the console to print stuff before shutting down, it just instantly goes to black screen (like normal shutdown). I do not think I would be able to read any error there.

brent sudo eopkg check says only a font and some pngs are broken, so it's not that. watchdog has a single line in sudo journalctl and it's not during shutdown.

BuzzPCSOS SMART is OK on all disks ( using the Disks program )

BuzzPCSOS

One of those things we always blame for a slow shutdown is software but I have seen too many slow shutdowns that were directly attributable to hardware. On a laptop the hard drive is a prime suspect because they tend to get more random bumps and knocks that a desktop. Use the Disks program to look at your hard drive and check the SMART Data. The SMART check option is in the drop-down menu when you click on the three small vertical dots in the top right hand corner of the program window.
It is less likely to be disk failure if you are using an SSD but even they fail sometimes. I have seen several on Win10 where the operating system sort of worked but the drive had become read only so was constantly trying to update the OS on startup. Who knows maybe it was windows update that broke it in the first place 😆
I'm sure there are other programs but for an easy to understand interface you might want to use this program to get SMART disk data.
https://www.hdsentinel.com/hard_disk_sentinel_linux.php

brent

BuzzPCSOS seen too many slow shutdowns that were directly attributable to hardware

yeah, I lived this but failed to consider it. it's possible.

BuzzPCSOS The SMART check option

I've never found reason to trust SMART in this lifetime yet. Everything is either OK or DYING then the OK stuff has to be replaced and the DYING stuff lasts me forever..

BuzzPCSOS Who knows maybe it was windows update that broke it in the first place

No joke at all/this happens to me regularly. it often results in windows disabling a systemctlsetting with its updates