guesses: driver or broken package?
microphone disabled in master settings?
asus mic troubleshooting: https://www.asus.com/support/FAQ/1015070/
I'm reluctant to say this laptop is so new it's not kernel-compatible---I'm not qualified to say that. Doubt it anyway.
Lately there has been 2-3 pulseaudio wonkiness threads with solutions. use search function in forum.
good luck.

    brent microphone disabled in master settings?

    I looked through the owner manual to see if I could spot a reason for this. The manual describes how to enter the BIOS/UEFI, but nothing about any settings there.

        WetGeek didn't get the bios part of this either but whenever I enter mine it always says copywright '1999-2008' or some scary archaic date. in other words I don't think I've ever had a modern bios in that sense so maybe master mic settings exist in them now?

            • [deleted]

            • Post #5

            Could it be the mic is muted/unselected in alsamixer?

            brent master mic settings exist in them now

            My DELL computers include it. But even handier, for group participation, is the ability to turn off the mic when you're in a group meeting online. I assume the Asus has such a setting (usually with the speaker volume) but I don't have an Asus to examine. I'm hoping it will soon be resolved with new audio drivers.

              Thanks for all the input 😃
              I have ploughed through everything related to Microphones and Linux I could find and Tried everything suggested but I have had zero luck.

              Things I have Tried:
              1, Search for a Mic Switch and a Key Board short cut for the Mic Result = No Switch or Working Shortcut
              2, PulseAudio and ALSA settings all checked, all configs tested, toggled mic on off on via alsamixer (cmdline), etc, etc, Result = No response from the Mic
              3, BIOS Updated to the latest rev 309 Result = No difference
              4, I have Kind of run out brain power as most other suggestions I could find would require someone spoon feeding me what to do with all the cmd's etc.

              It maybe like brent says it's just too new.

              This is the only issue this Laptop has, everything else works perfect and it's very fast even before my 16GB RAM turns up! So it cost me £220 for the Laptop NEW I upgraded the NVMe sdd to 1TB at a cos of £59 and the 16GB Ram cost £40. I will be adding a 1TB 2.5" ssd also but I need to order a board compatible connector.

                  bigrammy Run from terminal (pacmd list-sources) what does it say at end of file
                  and dmesg | grep snd

                      Hi Axios here is the output of those cmd's
                      Pacmd
                      SOF ERRORS
                      https://controlc.com/d5682229
                      Dmesg
                      bigrammy@asus ~ $ dmesg | grep snd
                      [ 2.450013] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
                      [ 2.450019] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
                      [ 3.166582] usbcore: registered new interface driver snd-usb-audio
                      dmesg | grep -i sof
                      https://controlc.com/34d54200

                      So Gentoo a user has had almost the same issues and it seems to be Kernel Config related from what I can gather. Just google this for full details "Unable to load sound firmware file, no soundcard detected"

                        Top listing appears alright to me.
                        Not really sure I think the dmseg is incomplete.
                        It kinda like it didnt configure it or something (Looking at mine.) or 1/2 configure it.
                        I think the driver is installed maybe. (its a digital mic so maybe thats the issue)
                        I dont have an answer
                        Seems we kinda came up with same answer I was reading and editing my post looking at your old long post and thinking then refreshed screen..lol
                        Just clicked on your sof errors all makes sense now (guess we got you an answer)

                          Axios
                          Sorry for editing the post on you lol
                          Seems the Kernel Config is missing some files according to the sof errors.
                          Maybe one of the Kernel devs will rebuild it with the correct config's set to support this spec.

                            Try to install sudo eopkg it sof-firmware I was a minute late. 😃

                              ReillyBrogan

                              pomon
                              Hi, I installed the sof-firmware package last nigh just before I went to sleep 😅
                              After two power off's & power on again the Mic still refuses to detect any sound.
                              The SOF errors are gone now so I guess the sof-firmware package fixed that but I am now back to square one with a none working Mic.
                              I may need to buy a plugin Mic until this gets resolved, I am sure it will be resolved because this is a good spec super cheap laptop so I am sure Asus will sell lot's and lot's hopefully a good few get flipped to Linux as I have done.
                              Thanks to All for the help.

                              bigrammy@asus ~ $ dmesg | grep -i sof
                              [ 0.530519] PCI-DMA: Using software bounce buffering for IO (SWIOTLB)
                              [ 0.530520] software IO TLB: mapped [mem 0x0000000063774000-0x0000000067774000] (64MB)
                              [ 3.929796] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
                              [ 3.972458] sof-audio-pci-intel-icl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
                              [ 3.972466] sof-audio-pci-intel-icl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
                              [ 3.972481] sof-audio-pci-intel-icl 0000:00:1f.3: enabling device (0000 -> 0002)
                              [ 3.972733] sof-audio-pci-intel-icl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
                              [ 3.974503] sof-audio-pci-intel-icl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
                              [ 3.981167] sof-audio-pci-intel-icl 0000:00:1f.3: use msi interrupt mode
                              [ 3.994255] sof-audio-pci-intel-icl 0000:00:1f.3: hda codecs found, mask 4
                              [ 3.994260] sof-audio-pci-intel-icl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
                              [ 3.994264] sof-audio-pci-intel-icl 0000:00:1f.3: DMICs detected in NHLT tables: 2
                              [ 3.995803] sof-audio-pci-intel-icl 0000:00:1f.3: Firmware info: version 2:2:0-57864
                              [ 3.995809] sof-audio-pci-intel-icl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:18:0
                              [ 3.995812] sof-audio-pci-intel-icl 0000:00:1f.3: warn: FW ABI is more recent than kernel
                              [ 3.995817] sof-audio-pci-intel-icl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
                              [ 4.093000] sof-audio-pci-intel-icl 0000:00:1f.3: Firmware info: version 2:2:0-57864
                              [ 4.093009] sof-audio-pci-intel-icl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:18:0
                              [ 4.093013] sof-audio-pci-intel-icl 0000:00:1f.3: warn: FW ABI is more recent than kernel
                              [ 4.100705] sof-audio-pci-intel-icl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:18:0
                              [ 4.100713] sof-audio-pci-intel-icl 0000:00:1f.3: warn: topology ABI is more recent than kernel
                              [ 4.111676] sof-audio-pci-intel-icl 0000:00:1f.3: ASoC: Parent card not yet available, widget card binding deferred
                              [ 4.134463] input: sof-hda-dsp HDMI/DP,pcm=1 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card1/input11
                              [ 4.134547] input: sof-hda-dsp HDMI/DP,pcm=2 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card1/input12
                              [ 4.134645] input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card1/input13

                                  I'm going to enable some additional sound modules in our kernel so hopefully this is resolved in the next kernel.

                                    Seems be common issue with this type of setup from what I see online
                                    not pertaining just to solus.

                                    bigrammy Way I understand it SST is the old driver and SOF is the new in which intel
                                    is envolved in so thats a plus and its open source to.
                                    Soooooooooooo think you got caught in a trasition trap..
                                    If everything I read is correct.

                                        Axios I Totally Agree.
                                        I have to admit it's all a bit above my pay grade anyway so I will just wait on the Pro's to work out the problem's. I am very happy with everything else and the Mic's not a deal breaker for me in fact some would say it's a blessing they don't have to listen to anymore 😆 😆

                                          @ReillyBrogan Hi I just updated but the Mic still isn't working.
                                          I grabbed some dmesg and view other logs which people seem to be ask for.
                                          I you need anything in specific then please just let me know.
                                          Thanks. PS is there a [Hide]A[/Hide] or [Spoiler]A[/Spoiler] bbcode thing to hide the large outputs to save peoples mouse wheels with all the scrolling 😆