Distro Reviews

Axios

I totally missed his comment about the bluetooth light..

WetGeek

Wow ... what a suite of tests. All tests passed. I didn't run the extended memory tests yet, because the message said it would take 30 minutes, and I don't believe this has anything to do with memory (no such symptoms).

I thought it's possible that the Bluetooth light is simply defective, but that wouldn't prevent Bluetooth from working. When I try the Bluetooth settings, it simply tells me "No devices paired." And that's because there's no way to pair any.

Dongle is arriving today, so maybe that will solve everything. Thanks, both of you, for all the help.

Axios

WetGeek Kinda off wall question have you tried disconnecting your ethernet connections and see if bluetooth comes back?

And the switch I think the wifi light will stay on when enable on my dell laptop the switch turns that light on-off
never used bluetooth by from researching you toggle the blue lite on off from from software
Like if you went win10 and went under device manager and see if its off and try turn it on.
You got me curious now will check on my high dollar dell laptop later if I got time to see how it acts
clear as mud...ehhh..lol

WetGeek

Axios have you tried disconnecting your ethernet connections

Sadly, that didn't work, either. The laptop is using wi-fi. I disconnected from our network, turned off the wi-fi switch, then turned it back on and reconnected with the network. That didn't change anything.

WetGeek

Axios researching you toggle the blue lite on off from from software

In the BiOS, there are three things that can be controlled by the wi-fi switch on the side of this laptop. Both wi-fi and Bluetooth are selected. I forget the third thing, but I'm sure it's something I don't have. In the Bluetooth system settings (Plasma), the only thing there is the message that says, "No devices paired."

Axios

WetGeek leave it off and try bluetooth

WetGeek

Axios leave it off and try bluetooth

No. Nothing changed at all for Bluetooth.

Axios

WetGeek Sorry didnt explain well the switch will kill bluetooth so leave it on but disconnect from net and try it with that turned off.
Didnt you have a win10 vm where you could go in and see if you could turn blue on-off?
and see if light does anything?

tomscharbach

WetGeek In the BiOS, there are three things that can be controlled by the wi-fi switch on the side of this laptop. Both wi-fi and Bluetooth are selected.

An even more completely off-the-wall question: Does the Budgie Control Center Bluetooth setting show Bluetooth on or off? I keep mine off because I don't use it except on rare occasions, but I'm wondering if there might not be some kind of interaction going on between the BIOS switches, the mechanical switch on the side of the laptop, and the Budgie Control Center setting.

Another off-the-wall question: Did the Bluetooth failure first show up after the Friday update? If so, that might head us in another direction entirely.

The reason I'm chasing these questions is that the ePSA diagnostics showed no issues. That might be because ePSA doesn't test the wifi/bluetooth socket or adapter, but it might be that because there is nothing wrong with the hardware after all.

WetGeek

tomscharbach Does the Budgie Control Center Bluetooth setting show Bluetooth on or off?

No, but it's probably because I use Plasma, not Budgie. The only thing it says in the Bluetooth settings is that notice that no devices are paired. The screen capture of the system info from the terminal does show that the Bluetooth state is down, and bt-service is disabled.

Based on what it says there, I'm guessing that it's a PCI bus issue. Strange that wi-fi is still working.

WetGeek

tomscharbach Does the Budgie Control Center Bluetooth setting show Bluetooth on or off?

Based on what it says there, I'm guessing that it's a PCI bus issue. Strange that wi-fi is still working. The output from lspci shows the wi-fi, but not Bluetooth.

Could Bluetooth show up as 03:00.1 if it were working? Since both radios I've tried are new, I can't blame the cards.

Axios

Just some more input then I got get going
I think there is a function key on dell turn this stuff on off maybe fn+f2 not really sure at the combo
maybe tom would know laters.

Oh to was reading microsoft on bluetooth resetting Might just try turning off bluetooth in bios boot machine
wait a few turn off machine renable buetooth and boot from what i understand that should reset the internal bluetooth doesnt work with external bluetooth tho. Removing windows drivers and reinstalling will also cause a reset of board. Only happens on win10 and up.

tomscharbach

Axios I think there is a function key on dell turn this stuff on off maybe fn+f2 not really sure at the combo

The M4800 uses a manual switch on the side of the computer, not the keyboard.

@WetGeek I was looking through various threads (dating 2015/2016) relating to BT/M4800 issues, and several of the threads (context Windows rather than Linux) suggest that the driver may have become corrupted and suggest reinstalling the driver. If this happened just after Friday's update, I wonder if it might make sense to reinstall the Linux drivers.

I assume that your wifi/bluetooth card is Intel. Is that correct?

WetGeek

tomscharbach I assume that your wifi/bluetooth card is Intel. Is that correct?

Yes, it's part of the Intel wi-fi card.

WetGeek

tomscharbach I wonder if it might make sense to reinstall the Linux drivers.

That might be worth a try, if I can figure out how to do that. I'll try eopkg sr to see if I can find what the package is called.

murbert

I did a full encryption install of Fedora 36 beta on my external NVME drive connected to my laptop. It boots fast, runs fast and smooth and seems very well polished. Overwatch runs better than any distro I have tried. This is Linux done well and in many ways, the standard by which others should be judged. An extra bonus for me is NordVPN has a native client. I'm not real big on Gnome shell so I look forward to the Budgie spin when it comes out.

tomscharbach

WetGeek Yes, it's part of the Intel wi-fi card.

I look at the Report line and see "bt-service: disabled". I think that Solus uses systemd, so see if this command does anything:

sudo systemctl enable bt-service

tomscharbach

WetGeek Based on what it says there, I'm guessing that it's a PCI bus issue. Strange that wi-fi is still working.

It does sound like that, although it is possible (I don't know) that wifi and BT use different pin/socket combos, and whatever is wrong affects only the BT side of the adapter. Whatever it is, it isn't the adapter itself.

tomscharbach

WetGeek Since both radios I've tried are new, I can't blame the cards.

That is just about the only thing we know for sure, although you could reinforce that by reinstalling the OEM BT 4.0 card and see what happens. My guess is that it will be a waste of time, but I guess anything is possible.

WetGeek

WetGeek Could Bluetooth show up as 03:00.1 if it were working?

I'm more confident now that the dongle might solve this. I can't wait until it gets here.

If lspci can't find the Bluetooth device, I'm guessing that the disabled Bluetooth radio won't interfere with using the dongle.

WetGeek

tomscharbach My guess is that it will be a waste of time, but I guess anything is possible.

I'm sure you're right, and I don't think I saved that anyway. Just waiting ...

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