- Edited
Previous timeout issues and this issue are unrelated. Many / most times users have reported timeouts in recent memory the issue has been with the users connection (wifi vs ethernet) / the route the traffic takes from their computer to the server being congested / having faults.
With prior issues while they are getting timeouts or unable to reach the server at all at the exact same time I have been able to download at 13MB/s sustained from Australia without issue. This clearly has absolutely nothing to do with RIT. Regional mirrors may sometimes help this sort of scenario but a CDN is very expensive due to how much traffic we will need.
This is made worse by eopkg not handling timeouts gracefully and software centre not providing enough information about issues or freezing when they occur. It is not an easy issue to fix because a library eopkg uses (not made by us) returns a timeout as success.
When it has been RIT before with congestion the issue has resolved itself in about an hour, I personally can not remember the last time there was an actual issue.
But I understand people being frustrated with how long RIT are taking to fix this specific issue, its driving me nuts.