hplip plugin issue

digitalpakrat

I had been using the KDE version of Solus for about a year printer worked just fine.
Then I decided to give budgie a try so I did a fresh install, after I had most things setup I tried getting my printer working. I knew I needed the HP plugin for it so I installed hplip and ran hp-setup. It installed the printer but didn't prompt me to install the plugin like it has in the past. I sent a test page to the printer and it didn't print.

So then I ran hp-plugin to download and install it. It just fails after checking network connection with the following error.

Linux Imaging and Printing System (ver. 3.20.9)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.20.9)
Plugin Download and Install Utility ver. 2.1

Checking for network connection...
Downloading plug-in from:
Traceback (most recent call last):
File "/usr/share/hplip/base/password.py", line 86, in get_distro_name
os_name = platform.dist()[0]
AttributeError: module 'platform' has no attribute 'dist'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/share/hplip/ui5/plugindialog.py", line 248, in NextButton_clicked
status, download_plugin_file, error_str = self.pluginObj.download(self.plugin_path,self.plugin_download_callback)
File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
core = core_install.CoreInstall()
File "/usr/share/hplip/installer/core_install.py", line 241, in init
self.passwordObj = password.Password(ui_mode)
File "/usr/share/hplip/base/password.py", line 119, in init
self.readAuthType() # self.authType
File "/usr/share/hplip/base/password.py", line 142, in __readAuthType
distro_name = get_distro_name().lower().replace(" ","")
File "/usr/share/hplip/base/password.py", line 88, in get_distro_name
import distro
ModuleNotFoundError: No module named 'distro'
Aborted (core dumped)

digitalpakrat

I think I got it figured out installing python-distro fixed the error.
Now I'm just getting the "Unable to recieve key from keyserver" that I always get trying to install during the day. I find it works late at night I think the key server is just busy.

brent

digitalpakrat It's not often you can bring a plugin right from the manufacturer directly and have it pop the first time. I was going to say earlier to type 'hp-plugin' in search--there's only 2 threads but might shed more light on it.
As long as your two exceptions went away and you can print (?) it sounds like you are close.

TraceyC

digitalpakrat I just was able to install the HP plug-in needed for scanning, and it downloaded the keys successfully. I was testing out updates to hplip currently in the cooker (https://dev.getsol.us/D11194). I used your tip to confirm the missing dependency issue you saw. This will be resolved when that update is merged to the stable branch. (I realize this won't help you right now, since you already got it installed).

You might try running hp-plugin from command line and see if it provides more detail about why it is unable to retrieve the key from the keyserver. It may be that the server is overloaded, or there may be a network issue between you and that server.

digitalpakrat

Yeah it's all working now just had to install the python-distro package and wait for the key server to not be busy. Ive installed the plugin a bunch which is how I found out to wait until late in day. Just ran the hp-plugin command about 5 min ago and it went through installed the plugin, and was able printed a test page.