Mouse touchpad not working

AlienTux

I can't get my touchpad to work. It used to work just fine a couple of days ago, but now it stopped. I do remember upgrading to the latest kernel, but I don't know if that's the issue.

I installed xinput and it does report my touchpad:

bash-5.0$ xinput
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech Touchpad                	id=16	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Video Bus                               	id=8	[slave  keyboard (3)]
    ↳ Power Button                            	id=9	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=10	[slave  keyboard (3)]
    ↳ Integrated_Webcam_HD: Integrate         	id=12	[slave  keyboard (3)]
    ↳ Intel HID events                        	id=13	[slave  keyboard (3)]
    ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=15	[slave  keyboard (3)]

I ran lspci and it reports:


bash-5.0$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 05)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 05)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 05)
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Thermal Subsystem (rev 31)
00:15.0 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO I2C Controller #0 (rev 31)
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series Chipset Family MEI Controller #1 (rev 31)
00:17.0 SATA controller: Intel Corporation HM170/QM170 Chipset SATA Controller [AHCI Mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #6 (rev f1)
00:1e.0 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO UART #0 (rev 31)
00:1f.0 ISA bridge: Intel Corporation HM175 Chipset LPC/eSPI Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset Family Power Management Controller (rev 31)
00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31)
00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus (rev 31)
01:00.0 3D controller: NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Intel Corporation Wireless 3165 (rev 79)

I ran lsusb

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
Bus 001 Device 003: ID 1bcf:2b8a Sunplus Innovation Technology Inc. Integrated_Webcam_HD
Bus 001 Device 007: ID 046d:c539 Logitech, Inc. USB Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I do have a Logitech G603 plugged in and that's working fine. I dual-boot to Windows and the touchpad works fine there.

Any ideas what I could do or try?

Thank you for your help 🙂

AlienTux

I tried dmesg and this is what it shows:

There are several lines that read: [ 26.814645] i2c_hid i2c-ELAN1010:00: failed to reset device. but I don't know what they mean...

JoshStrobl

This is indeed an upstream issue with kernel 5.4.x, reported at:

There aren't any proposed solutions / patches at the moment for it however. If I get the time tomorrow I'll look into the git history for the elantech input driver changes and see if I can find where the issue may lie.

AlienTux

JoshStrobl Thank you very much! I'll wait for the patch then.

Justin

AlienTux If you need the touchpad in the mean time you can roll back.

External mouse > Touchpad though. 😉

AlienTux

Justin yeah, I actually always carry my external mouse. I almost never use my touchpad. I wouldn't really want to roll back right now considering all the work I still have to do 🙂 thank you for the advice tho 😁

buddyspencer

AlienTux I don't know if this solves it for you, but my touchpad stopped working after upgrading to a newer kernel. I solved it with the following:
I created the file /etc/modprobe.d/elan.conf and put options psmouse elantech_smbus=0 in there.

AlienTux

buddyspencer did the folder exist already or should I create it? I can't find it in my system.

JoshStrobl

I'm going to be revert us 5.3 series (bumping us from 5.3.13 to 5.3.15), which shouldn't have some of the i2c changes that affect the Elantech touchpad (since those landed for 5.4 series). Information on sync blocking and ETA here.

buddyspencer

AlienTux I had to create it.

AlienTux

buddyspencer appreciate it, will give it a go after debugging the kernel issues with JoshStrobl.

Frank-Starr

Alas, the workaround of creating mod probe.d Etc. failed for my Lenovo ThinkPad I got in 2021. I think I’ve got Solis version 4.3. Anyone have any ideas for a new work around?

brent

Frank-Starr this is likely to get locked because it's an old thread that you necro'd here, but this is recent and lots to consider in it: https://discuss.getsol.us/d/8797-my-mouse-is-invisible