Laptop giving errors when shutting down/restart

Scotty-Trees

Here's a photo of what my laptop is displaying currently. It's been stuck on this screen for over twenty minutes now but the cursor does keep blinking. Any ideas? Should I just manually turn it off? I really hope I don't lose any data or anything and if someone could explain what this photo means I'd appreciate it!

Justin

Some suggestions:

Backups are important
When did this photo happen? What were you doing?

Scotty-Trees

Justin

Yes things are backed up.
This photo was taken when I posted this today about 4 hours ago. System is update, on the latest kernel, using Gnome Solus edition. I was just watching some youtube videos, using my bluetooth speaker, and for whatever reason my bluetooth speaker disconnected, so when I tried to use gnome control settings to go into the Bluetooth setting, gnome control settings took forever to open and close (first time that happened), so I exited everything and restarted and that's' when I got that issue you see above.

Dunno if it's a result of the kernel or if it's a bug with some VM or something. I dont have Virtualbox installed, but I do have Boxes installed, though I honestly never even use it.

Justin

Scotty-Trees Sorry, to clarify I meant when during normal operation does this happen? Shutdown? Boot up?

Scotty-Trees

Justin It's only happened twice so far. Usually I can shutdown and reboot just fine, but this screen has popped up twice during a reboot. I cant figure out yet what to do to replicate it to trigger it to happen again, it seems rather somewhat random.

Justin

Scotty-Trees Hit up sudo journalctl -b -1 to see journal messages from the last boot.

Scotty-Trees

Justin I don't think I see anything unusual with the very last boot I just did, but it did hang/freez when I tried to use shutdown -H -P +0 in a terminal

scott@solus ~ $ sudo journalctl -b -1
Password: 
Journal file /var/log/journal/fe429c5666b646408bacb66b5c489e96/user-1000@000589fde2e9c319-f52f668ab720ad9a.journal~ is truncated, ignoring file.
-- Logs begin at Sat 2019-04-27 05:12:46 CDT, end at Mon 2019-07-08 03:12:52 CDT.>
Jul 07 04:59:31 solus kernel: microcode: microcode updated early to revision 0x96>
Jul 07 04:59:31 solus kernel: Linux version 5.1.14-121.current (root@paddedroom) >
Jul 07 04:59:31 solus kernel: Command line: initrd=\EFI\com.solus-project\initrd->
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 float>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE regis>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX regis>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bound>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  >
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[3]:  832, xstate_sizes[3]:  >
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[4]:  896, xstate_sizes[4]:  >
Jul 07 04:59:31 solus kernel: x86/fpu: Enabled xstate features 0x1f, context size>
Jul 07 04:59:31 solus kernel: BIOS-provided physical RAM map:
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000000057f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000058000-0x0000000000058f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000059000-0x000000000009df>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000000009e000-0x00000000000fff>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000071962f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071963000-0x0000000071963f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071964000-0x0000000071964f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071965000-0x0000000073387f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000073388000-0x0000000073c87f>
lines 1-23...skipping...
-- Logs begin at Sat 2019-04-27 05:12:46 CDT, end at Mon 2019-07-08 03:12:52 CDT. --
Jul 07 04:59:31 solus kernel: microcode: microcode updated early to revision 0x96, date = 2018-05-15
Jul 07 04:59:31 solus kernel: Linux version 5.1.14-121.current (root@paddedroom) (gcc version 8.3.1 20190320 (Solus)) #1 SMP PREEMPT Sun Jun 23 13:57:07 UTC 2019
Jul 07 04:59:31 solus kernel: Command line: initrd=\EFI\com.solus-project\initrd-com.solus-project.current.5.1.14-121 root=PARTUUID=40dcb38b-c548-4602-aaa8-2633a15869fe quiet loglevel=3 splash systemd.show_status=false r>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[3]:  832, xstate_sizes[3]:   64
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[4]:  896, xstate_sizes[4]:   64
Jul 07 04:59:31 solus kernel: x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format.
Jul 07 04:59:31 solus kernel: BIOS-provided physical RAM map:
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000000057fff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000058000-0x0000000000058fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000059000-0x000000000009dfff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000000009e000-0x00000000000fffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000071962fff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071963000-0x0000000071963fff] ACPI NVS
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071964000-0x0000000071964fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071965000-0x0000000073387fff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000073388000-0x0000000073c87fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000073c88000-0x0000000089e9dfff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000089e9e000-0x000000008a88dfff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008a88e000-0x000000008af7dfff] ACPI NVS
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008af7e000-0x000000008affdfff] ACPI data
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008affe000-0x000000008affefff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008afff000-0x000000008fffffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000e0000000-0x00000000efffffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fd000000-0x00000000fe7fffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed00fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fed10000-0x00000000fed19fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fed84000-0x00000000fed84fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000ffa00000-0x00000000ffffffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000100000000-0x000000026effffff] usable
Jul 07 04:59:31 solus kernel: NX (Execute Disable) protection: active
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f82d018-0x6f83d057] usable ==> usable
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f82d018-0x6f83d057] usable ==> usable
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f800018-0x6f82c057] usable ==> usable
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f800018-0x6f82c057] usable ==> usable
Jul 07 04:59:31 solus kernel: extended physical RAM map:
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000000000-0x0000000000057fff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000058000-0x0000000000058fff] reserved
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000059000-0x000000000009dfff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000000009e000-0x00000000000fffff] reserved
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000100000-0x000000006f800017] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f800018-0x000000006f82c057] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f82c058-0x000000006f82d017] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f82d018-0x000000006f83d057] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f83d058-0x0000000071962fff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000071963000-0x0000000071963fff] ACPI NVS
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000071964000-0x0000000071964fff] reserved
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000071965000-0x0000000073387fff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000073388000-0x0000000073c87fff] reserved
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000073c88000-0x0000000089e9dfff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000089e9e000-0x000000008a88dfff] reserved
lines 1-59


-- Logs begin at Sat 2019-04-27 05:12:46 CDT, end at Mon 2019-07-08 03:12:52 CDT. --
Jul 07 04:59:31 solus kernel: microcode: microcode updated early to revision 0x96, date = 2018-05-15
Jul 07 04:59:31 solus kernel: Linux version 5.1.14-121.current (root@paddedroom) (gcc version 8.3.1 20190320 (Solus)) #1 SMP PREEMPT Sun Jun 23 13:57:07 UTC 2019
Jul 07 04:59:31 solus kernel: Command line: initrd=\EFI\com.solus-project\initrd-com.solus-project.current.5.1.14-121 root=PARTUUID=40dcb38b-c548-4602-aaa8-2633a15869fe quiet loglevel=3 splash systemd.show_status>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[3]:  832, xstate_sizes[3]:   64
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[4]:  896, xstate_sizes[4]:   64
Jul 07 04:59:31 solus kernel: x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format.
Jul 07 04:59:31 solus kernel: BIOS-provided physical RAM map:
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000000057fff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000058000-0x0000000000058fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000059000-0x000000000009dfff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000000009e000-0x00000000000fffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000071962fff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071963000-0x0000000071963fff] ACPI NVS
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071964000-0x0000000071964fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071965000-0x0000000073387fff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000073388000-0x0000000073c87fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000073c88000-0x0000000089e9dfff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000089e9e000-0x000000008a88dfff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008a88e000-0x000000008af7dfff] ACPI NVS
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008af7e000-0x000000008affdfff] ACPI data
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008affe000-0x000000008affefff] usable
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000008afff000-0x000000008fffffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000e0000000-0x00000000efffffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fd000000-0x00000000fe7fffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed00fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fed10000-0x00000000fed19fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fed84000-0x00000000fed84fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x00000000ffa00000-0x00000000ffffffff] reserved
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000100000000-0x000000026effffff] usable
Jul 07 04:59:31 solus kernel: NX (Execute Disable) protection: active
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f82d018-0x6f83d057] usable ==> usable
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f82d018-0x6f83d057] usable ==> usable
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f800018-0x6f82c057] usable ==> usable
Jul 07 04:59:31 solus kernel: e820: update [mem 0x6f800018-0x6f82c057] usable ==> usable
Jul 07 04:59:31 solus kernel: extended physical RAM map:
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000000000-0x0000000000057fff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000058000-0x0000000000058fff] reserved
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000059000-0x000000000009dfff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000000009e000-0x00000000000fffff] reserved
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000000100000-0x000000006f800017] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f800018-0x000000006f82c057] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f82c058-0x000000006f82d017] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f82d018-0x000000006f83d057] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x000000006f83d058-0x0000000071962fff] usable
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000071963000-0x0000000071963fff] ACPI NVS
Jul 07 04:59:31 solus kernel: reserve setup_data: [mem 0x0000000071964000-0x0000000071964fff] reserved
lines 1-55



-- Logs begin at Sat 2019-04-27 05:12:46 CDT, end at Mon 2019-07-08 03:1>
Jul 07 04:59:31 solus kernel: microcode: microcode updated early to revi>
Jul 07 04:59:31 solus kernel: Linux version 5.1.14-121.current (root@pad>
Jul 07 04:59:31 solus kernel: Command line: initrd=\EFI\com.solus-projec>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x001: '>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x002: '>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x004: '>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x008: '>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x010: '>
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[2]:  576, xstate_si>
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[3]:  832, xstate_si>
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[4]:  896, xstate_si>
Jul 07 04:59:31 solus kernel: x86/fpu: Enabled xstate features 0x1f, con>
Jul 07 04:59:31 solus kernel: BIOS-provided physical RAM map:
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000000000-0x00000>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000058000-0x00000>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000059000-0x00000>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000000009e000-0x00000>
lines 1-18


-- Logs begin at Sat 2019-04-27 05:12:46 CDT, end at Mon 2019-07-08 03:12:52 CDT.>
Jul 07 04:59:31 solus kernel: microcode: microcode updated early to revision 0x96>
Jul 07 04:59:31 solus kernel: Linux version 5.1.14-121.current (root@paddedroom) >
Jul 07 04:59:31 solus kernel: Command line: initrd=\EFI\com.solus-project\initrd->
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 float>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE regis>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX regis>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x008: 'MPX bound>
Jul 07 04:59:31 solus kernel: x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  >
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[3]:  832, xstate_sizes[3]:  >
Jul 07 04:59:31 solus kernel: x86/fpu: xstate_offset[4]:  896, xstate_sizes[4]:  >
Jul 07 04:59:31 solus kernel: x86/fpu: Enabled xstate features 0x1f, context size>
Jul 07 04:59:31 solus kernel: BIOS-provided physical RAM map:
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000000057f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000058000-0x0000000000058f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000059000-0x000000000009df>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x000000000009e000-0x00000000000fff>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000071962f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071963000-0x0000000071963f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071964000-0x0000000071964f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000071965000-0x0000000073387f>
Jul 07 04:59:31 solus kernel: BIOS-e820: [mem 0x0000000073388000-0x0000000073c87f>
lines 1-23

EDIT: I'm sorry I'm not sure why it won't display properly when I select "code" cuz as of right now I realize it displays it all a bit odd, apologizes for that.

Justin

As discussed in IRC re bluetooth, I'd like to see how your trials go with disabling / testing that.