Unable to print web pages

penny-farthing

Hi,

I just noticed (on Budgie) that I can no longer print web pages, whether in Firefox (or in another web browser like Brave, which I also tested).

My printer (HP Officejet 2622) can, however, successfully print a test page or a document in LibreOffice.

The problem only affects printing web pages: the message "Printing..." appears and the screen freezes:

I uninstalled and then reinstalled the printer driver, reinstalled hplip, and of course, restarted the computer (or powered off and on both the computer and printer). I reinstalled cups, cups-browsed, and system-config-printer, but nothing has worked.

I had the idea to install Solus in a virtual machine (VirtualBox) with my printer, and it has been successful.
How can I fix this problem?

Is there a terminal command that can reset the printer installation process to make it fully operational, like when installing Solus?

Thank you in advance for your help.

Sticky

I had trouble printing for the first time after the latest CUPS update. When using the gnome print test page it in worked, but a website or PDF no luck......I dunno

davidjharder

This also affects thunderbird. Interesting. I thought it was something on my machine

TraceyC

I was able to reproduce this. After discussing this with the team, we do suspect the latest CUPS update is likely the cause. I've opened an issue and we'll take a look.

AlphaElwedritsch

Offtopic
You're the master of extensions I think,,,, 😉

AlphaElwedritsch

same here on gnome and vivaldi.
And yes, I can confirm that it started happening after the last sync and therefore since the CUPS update. The problem didn't exist before that.

brent

I cannot print from my three flatpaks:
Mullvad, Ungoogled, librewolf. Glad to know its unrelated to flatpaks.

Axios

Print to PDF works fine from browser
But to printer same as everyone.
Oh mine is network printer
Everything works from Hplip just fine

Hope it helps

treehouse55

Probably seeing this when trying to print via Gimp on KDE Solus as well. For me the print popup does not show, in the taskbar next to Gimp a Wayland logo is visible (which is the print "popup") but the actual print popup never shows up.

banger

Seeing the same on Plasma to a Cannon from Vivaldi.

riffer

I'm on endeavour and I downgraded to CUPS 2:2.4.14-1 to get things working again.

brent

riffer I'm on endeavour and I downgraded to CUPS 2:2.4.14-1 to get things working again.

re: endeavour gonna wait things out for now. but I saw that workaround ^ posted there. I've done that a time or two (rollbacks) and it's effective but never feels good..but if you go to get running you got to get running.

banger

As a work around you can print to pdf then print from the command line with lpr -P printer filename.pdf

brent

banger As a work around you can print to pdf then print from the command line with lpr -P printer filename.pdf

print dialogue can print web page to pdf, pdf to printer/paper. the same print dialogue program can no longer take a web page and convert it into something that can be printed on paper. Definition of a bug to me. At least it's known world-wide now 🙂

ps--great workaround

Kindred

Downgrade cups AND libcups to 14 and it runs again.
Then wait for the bugfix.

palto42

Same issue with xreader.

TraceyC

Until the CUPS team provides a fix, the easiest way to print web content will be printing to PDF and then using a PDF reader to print it.

For anyone who wants to follow the progress of the upstream work, you can subscribe to the CUPS issue.

diagnostics0

Fix has been made and is waiting to be merged: https://github.com/OpenPrinting/cups/pull/1439