Cannot mount 4TB external drive

Newbie1

Thanks, i will definitely take your advice to check the health of the HD.

Newbie1

brent
i was talking about this:
This is my internal HD as you can see that is the gear wheel with repair filesystem highlighted for you to click if repair is needed.

Now this is my 4TB HD which is working as mentioned earlier via Window 7 Starter fix, but as you can see the gear wheel does not highlight the repair filesystem as it use to in the past in Linux.
Also if you notice in the internal HD there is a icon next to the gear wheel on the left.
Before i always saw that also on the 4TB HD now it's not there.
if you or anyone else have idea on what happen, I would appreciate it.
But regardless i am a happy camper now lol.
Again much Thanks to everybody for advice and help.

brent

Newbie1 ok, that is the gnome-disks program--I use this.
That icon, I believe is the Mount/Unmount drive button. You will get a grayed out context menu like that if its mounted since you aren't supposed to do 'surgery' on mounted partitions.
Think I got that right more or less

Newbie1

brent
I just checked , it's mount/unmount.
But both the internal HD and external HD are mounted so do not know why the external HD does not show it anymore.

Newbie1

BuzzPCSOS
Hi,
i installed HD sentinel and it gives me the health of my internal HD.
But when i went to check on the external HD i get the following:
The same thing happens when i use SMART in the disk in Solus.
It give the internal drive because i can click on the SMART but for external drive that function is not highlighted so i can't click on it to get the health of the external drive.

Do you know why this is happening?

Axios

Newbie1 Most time you cant read smart data from external drives.
Its complicated issue why this happens does not mean anything is wrong.
So many things have to happen to read it from USB. Its different than just reading and writing to Drive

Newbie1

Axios
Thanks for input.
The HD is working so everything is cool, was just curios on the general health of the drive.

stekte

As far as i know linux can't repair ntfs .
Edit: Is this drive browse able ?

Newbie1

stekte
yes the drive work.
i was just taking Buzzpcsos advice just to check how healthly it was.
But no big deal, it's working well.

Axios

I keep a good collection of Winpe disks around of all flavors.
But tell you the truth never had any NTFS issues yet on linux

BuzzPCSOS

Newbie1 @Axios is entirely correct, some USB drive interfaces will let you check the SMART data but others don't. My main backup drive supports SMART but I also have another that does not. I have moved a suspect discs into an old laptop and booted from a Linux iso in order to be able to test drive health in the past. It helps to have a well stocked junk box.
Depending on the fault Gnome Disks can fix some errors on NTFS drives but there are some that require Windows scandisk to be fixed. If you used scandisk to repair the external drive then the drive is probably ok providing the procedure completed without an error message.

Newbie1

BuzzPCSOS
Yes, i am seeing this on another disk, a 1TB .
The HD sentinel could check it but Smart can't and of course the 4TB nothing .
Smart and HD sentinel can't check.
Anyway appreciate the insight into these situations and Thanks.

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