opencollective

Moltes34

Hello, I have made modest donation payment for Solus transaction number
6RW579638B779912G can you look at it because I have not received any return
thank you

TraceyC

Moltes34
I searched but didn't find a transaction with that ID. Do you see your contribution On the list?

alfisya

Hey, we appreciate the donation! All donations we received should be visible on our opencollective page. Can you see your donation there? When did you do the transaction? Feel free to contact us on support channel. Cheers!

AlphaElwedritsch

I started a permanent donation last month and have already received confirmation from OpenCollective by email.
So basically no problem.

Moltes34

Hello TraceyC ... yes have see ok for me : https://opencollective.com/getsolus/contributions/828170
I thought I'd receive an e-mail ok for the donate
merci bonne journée

TraceyC

Moltes34
Thanks so much for your donation 🙂 Merci beaucoup!
Had you registered an email account with Open Collective? I don't see a profile associated with the donation. Since you paid via PayPal, you should see something sent to the email you have for PayPal.

At this point, you'll need to contact Open Collective. We don't have any control over user accounts for them. Take a look at their help page.