toniohelpdesk Using hplip v3.20.6-40, I'm unable to even run setup for my printer. The GUI continually goes back to the initial setup screen. I then tried running hp-setup from terminal and I get the following error:
Traceback (most recent call last):
File "/usr/share/hplip/ui5/setupdialog.py", line 1305, in NextButton_clicked
self.showAddPrinterPage()
File "/usr/share/hplip/ui5/setupdialog.py", line 711, in showAddPrinterPage
self.findPrinterPPD()
File "/usr/share/hplip/ui5/setupdialog.py", line 790, in findPrinterPPD
self.print_ppd = cups.getPPDFile2(self.mq, self.model, self.ppds)
File "/usr/share/hplip/prnt/cups.py", line 492, in getPPDFile2
family_class=getFamilyClassName(model)
File "/usr/share/hplip/prnt/cups.py", line 182, in getFamilyClassName
family_type= dict[m]['family-class']
KeyError: 'family-class'
Aborted (core dumped)
I'm able to print fine, but I cannot scan with my HP multi-function printer. My printer is an HP MFP-M225DW.