Onboard Sound is not Functioning Properly

sepher

Hello, I recently made the switch from windows gaming to linux gaming and Solus caught my eye. I've had a great experience so far.

Problem Description:
My on board sound is not working properly. When I plug my auxiliary into the line out (green port) I can hear sound output for a very brief moment (milliseconds) but then it cuts out. The sound output came from a test youtube video I was playing, and I was able to identify that it was the song from the video.

Info:
$ sudo lspci -v | grep "HD Audio" -A 10 0c:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller Subsystem: ASUSTeK Computer Inc. Family 17h (Models 00h-0fh) HD Audio Controller Flags: bus master, fast devsel, latency 0, IRQ 81 Memory at f6800000 (32-bit, non-prefetchable) [size=32K] Capabilities: [48] Vendor Specific Information: Len=08 <?> Capabilities: [50] Power Management version 3 Capabilities: [64] Express Endpoint, MSI 00 Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?> Capabilities: [150] Advanced Error Reporting Capabilities: [2a0] Access Control Services Kernel driver in use: snd_hda_intel

$ dmesg | grep intel [ 12.134071] snd_hda_intel 0000:0a:00.1: Disabling MSI [ 12.134078] snd_hda_intel 0000:0a:00.1: Handle vga_switcheroo audio client

Hardware:
Motherboard: ASUS ROG Strix X370-F
Audio: Realtek ALC1220

For now I'm able to use my headset since it's USB. Let me know if I can provide any further info.

sepher

Updated with more info, I've been doing some digging but no luck so far.

$ dmesg | grep realtek [ 12.150390] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC1220: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line [ 12.150391] snd_hda_codec_realtek hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 12.150392] snd_hda_codec_realtek hdaudioC1D0: hp_outs=1 (0x1b/0x0/0x0/0x0/0x0) [ 12.150393] snd_hda_codec_realtek hdaudioC1D0: mono: mono_out=0x0 [ 12.150394] snd_hda_codec_realtek hdaudioC1D0: dig-out=0x1e/0x0 [ 12.150394] snd_hda_codec_realtek hdaudioC1D0: inputs: [ 12.150395] snd_hda_codec_realtek hdaudioC1D0: Front Mic=0x19 [ 12.150396] snd_hda_codec_realtek hdaudioC1D0: Rear Mic=0x18 [ 12.150397] snd_hda_codec_realtek hdaudioC1D0: Line=0x1a

$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Generic [HD-Audio Generic], device 0: ALC1220 Analog [ALC1220 Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 card 1: Generic [HD-Audio Generic], device 1: ALC1220 Digital [ALC1220 Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 card 2: Sound [HyperX Virtual Surround Sound], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0

$ aplay /dev/urandom -f dat -D plughw:1,0 aplay: main:828: audio open error: Device or resource busy

brent

Lots of smart tech people here who should have some troubleshooting commands for you, You are in the right place.

Although I am not one of them, I must ask: you are just listing stuff here. Have you exhausted the obvious? (raven and sys settings, different ports, read pulseaudio threads or volume threads to see if a known issue?).

Only responding because it's the obvious that bites me often--so an anecdotal response. If you have exhausted the tried and true stuff, please disregard and good luck.

brent

brent If you checked all the settings and got no leads from the existing threads then I have to apologize.

That 828 warning is a popular warning on the internets except the number always changes (seems insignificant) but it's aways about audio.
Kernel conflict with something you have installed is best guess.

I really hope someone bails us out here--I am flailing🙂

sepher

Thanks for the response. I've spent some time looking up common pulse audio problems, but so far none have lead me to any solutions. I also tried all of the other physical ports. I believe the microphone may be working, but I've been unable to get audio out. I definitely exhausted the UI troubleshooting options available in Solus. Perhaps I don't know some of the common troubleshooting steps you've mentioned, but everything I've tried has been to no avail.

The bit of info I've found most interesting is ' aplay: main:828: audio open error: Device or resource busy'. I feel like that may be related to my issue.

DataDrake

sepher If an ALSA device is busy, that means that something else is already using it. Since this is most likely pulse, aplay will be blocked from using the device. If you use aplay without specifying the device, however, it will default to the currently selected output.

If you are not getting sound through the realtek device, Pulse is most likely not configured to use it. You can change it through the sound settings for your installed desktop environment, the Raven sidebar on Budgie, or by installing and running pavucontrol.

sepher

@brent Thanks again for helping out, I'll likely dig though some more threads today to see if I can find anything interesting.

Thanks for the response DataDrake , I installed pauvcontrol, it displays my output device as Headphones(Plugged In), and I see the visual indicator that audio is playing, however there still is no sound through the speakers.

Again I tried unplugging the speakers and plugging them back in while audio was playing and the sound works for under a second before cutting out abruptly.