No sound using Intel Sunrise Point-LP HD Audio driver:

BuzzPCSOS

Some help would be greatly appreciated.

I have just put Solus Plasma onto a no-name laptop. Install went well, except that there is no sound (speaker icon L/H Panel had red line through it). Looking in System settings > Sound showed Built-in audio off. I can select ProAudio from the drop-down, that removes the red line through the speaker icon and I can turn volume levels up or down but there is still no sound.

There are three Built-in-Audio Pro outputs shown in System settings

Built-in-Audio Pro

Built-in-Audio Pro 7

Built-in-Audio Pro 8

Clicking on Channels on any displays Auxiliary 0 thru 7

Using the Test button shows all seven Aux outputs but there is no test sound from laptop speakers or headphones.

If I play any multimedia and l-click on the system tray speaker icon I can see the soundbar pulsing, just not audible.

I have quickly looked through the BIOS and sound does not seem to be switched off or muted there.

Loading directly from the Solus Plasma iso in Live mode also does not enable sound.

From inxi -A

Audio:

Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel

API: ALSA v: k6.18.21-333.current status: kernel-api

Server-1: PipeWire v: 1.6.3 status: active

Is there a setting that needs changing elsewhere to bring everything to life? Any suggestions gratefully received.

Axios

BuzzPCSOS Intel Sunrise Point-LP HD Audio driver has come up in the forum

before but to many sunrises since I dont remb.

If it hits me will let you know because I faintly remb helping out on it.

Citfta

When you plug in a set of headphones that disconnects the internal speakers. If you get some dirt in the earphone jack it may cause it to not let the normal connection work causing the machine to think you have earphones plugged in. Have you tried plugging earphones in to see if they work. This may help you find the problem. This sounds more like a hardware issue rather than a software issue.

BuzzPCSOS

Citfta Thank you for your reply. There is no sound from the speakers or headphones. It was one of the first things I tried. I have also made sure that the master volume is at 100% in addition to the independent volume for Haruna being at 100%

pomon

In KDE Audio settings do you see Analog Stereo Outputor Analog Stereo Duplex in the Profile dropdown for Built-in Audio?

If yes, select Analog Stereo Duplex (or Output) and apply.

Profile Pro Audio are mainly for professional multichannel recording and often cause no sound on regular laptop speakers/headphones.

Also check levels in terminal:

alsamixer - Press F6 - select your Intel HDA card - enter.

Make sure these are not muted (press M) and turned up: Master, Speaker, Headphone, Front, PCM.

After changes you can run: systemctl --user restart pipewire pipewire-pulse wireplumber

BuzzPCSOS

@pomon Thank you for your help here

pomon In KDE Audio settings do you see Analog Stereo Outputor Analog Stereo Duplex in the Profile dropdown for Built-in Audio?

No. There is only "ProAudio" or "Off"

pomon check levels in terminal:

alsamixer - Press F6 - select your Intel HDA card - enter.

Tried to do this. The only input that was suggested was default:0 HDA Intel PCM which returned no control levels and did not 'stick' after leaving alsamixer. There was the option to enter a device name but using parts of the device name provided by inxi -A (Intel Sunrise Point-LP HD Audio driver: snd_hda_intel) were not recognised.
At this point should I have used systemctl --user restart pipewire pipewire-pulse wireplumber to save my changes?
Edit: I tried this save but it did not work.

I'm guessing that most of my problems here are due to working on a cheap laptop with a generic BIOS (XU133S) which has far more settings than seem necessary.

I have installed alsa-utils and alsa-tools which gave me access to alsamixer.

pomon

Force legacy driver (dsp_driver=1):

echo "options snd-intel-dspcfg dsp_driver=1" | sudo tee /etc/modprobe.d/intel-dsp.conf
sudo reboot

You can also try installing sof-firmware.

Run this command: eopkg li | grep sof-firmware
If nothing is shown, install it with:

sudo eopkg install sof-firmware
sudo reboot

BuzzPCSOS

pomon sof-firmware was already installed. Output from command was...
sof-firmware - Sound Open Firmware

I modified legacy driver force to
sudo mkdir -p /etc/modprobe.d echo "options snd-intel-dspcfg dsp_driver=1" | sudo tee /etc/modprobe.d/intel-dsp.conf sudo reboot
which created the directory and the .conf file successfully.
After a reboot I have .... silence :-(
I ran some other diagnostics that seemed like they might help nail things down. Looks like all audio is being pushed to my HDMI socket, which would be fine for a desktop but not so good on a laptop.

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

$ sudo fuser -v /dev/snd/*
                     USER        PID ACCESS COMMAND
/dev/snd/controlC0:  coda34     2334 F.... wireplumber
/dev/snd/seq:        coda34     2332 F.... pipewire

$ groups|grep audio
coda34 dialout audio video cdrom lpadmin wheel scanner plugdev users fuse input sambashares

$ ls -alh /dev/snd/
total 0
drwxr-xr-x   3 root root      200 May 10 17:54 .
drwxr-xr-x  20 root root     4.2K May 10 18:04 ..
drwxr-xr-x   2 root root       60 May 10 17:54 by-path
crw-rw----+  1 root audio 116,  6 May 10 17:54 controlC0
crw-rw----+  1 root audio 116,  5 May 10 17:54 hwC0D2
crw-rw----+  1 root audio 116,  2 May 10 18:04 pcmC0D3p
crw-rw----+  1 root audio 116,  3 May 10 18:00 pcmC0D7p
crw-rw----+  1 root audio 116,  4 May 10 18:00 pcmC0D8p
crw-rw----+  1 root audio 116,  1 May 10 17:54 seq
crw-rw----+  1 root audio 116, 33 May 10 17:54 timer

$ wget -O alsa-info.sh [url]http://www.alsa-project.org/alsa-info.sh[/url]
bash alsa-info.sh --upload

Output pasted here.
I hope something there helps. Thanks for your efforts so far, they are very much appreciated.

pomon

Let's start fresh. Remove the forced legacy driver: sudo rm -f /etc/modprobe.d/intel-dsp.conf. Reboot your laptop.

After reboot, please post the output of these three commands:

aplay -l
wpctl status
lsmod | grep -E 'sof|snd'

It looks like SOF is not loading at all right now. The system is stuck using the old snd_hda_intel driver, which only sees HDMI output on your laptop.

BuzzPCSOS

pomon

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

$ wpctl status
PipeWire 'pipewire-0' [1.6.4, coda34@coda-solus, cookie:76171696]
 └─ Clients:
        33. kwin_wayland                        [1.6.4, coda34@coda-solus, pid:1008]
        34. WirePlumber                         [1.6.4, coda34@coda-solus, pid:1052]
        42. WirePlumber [export]                [1.6.4, coda34@coda-solus, pid:1052]
       103. pipewire                            [1.6.4, coda34@coda-solus, pid:1188]
       104. libcanberra                         [1.6.4, coda34@coda-solus, pid:1108]
       107.                                     [1.6.4, coda34@coda-solus, pid:1108]
       108. xdg-desktop-portal                  [1.6.4, coda34@coda-solus, pid:1016]
       109. libcanberra                         [1.6.4, coda34@coda-solus, pid:1150]
       110. plasmashell                         [1.6.4, coda34@coda-solus, pid:1150]
       111.                                     [1.6.4, coda34@coda-solus, pid:1150]
       112. wpctl                               [1.6.4, coda34@coda-solus, pid:1642]

Audio
 ├─ Devices:
 │      43. Built-in Audio                      [alsa]
 │
 ├─ Sinks:
 │  *   52. Built-in Audio Pro                  [vol: 1.00]
 │      53. Built-in Audio Pro 7                [vol: 1.00]
 │      54. Built-in Audio Pro 8                [vol: 1.00]
 │
 ├─ Sources:
 │
 ├─ Filters:
 │
 └─ Streams:

Video
 ├─ Devices:
 │      50. USB2.0 camera                       [v4l2]
 │      51. USB2.0 camera                       [v4l2]
 │
 ├─ Sinks:
 │
 ├─ Sources:
 │  *  105. USB2.0 camera (V4L2)
 │
 ├─ Filters:
 │
 └─ Streams:

Settings
 └─ Default Configured Devices:
         0. Audio/Sink    alsa_output.pci-0000_00_1f.3.pro-output-3

$ lsmod | grep -E 'sof|snd'
snd_seq_dummy          12288  0
snd_hrtimer            12288  1
snd_seq               135168  7 snd_seq_dummy
snd_seq_device         16384  1 snd_seq
snd_hda_codec_intelhdmi    28672  1
snd_hda_codec_hdmi     65536  1 snd_hda_codec_intelhdmi
snd_hda_intel          73728  1
snd_soc_avs           278528  0
snd_soc_hda_codec      28672  1 snd_soc_avs
snd_hda_ext_core       36864  2 snd_soc_avs,snd_soc_hda_codec
snd_hda_codec         225280  5 snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_codec_intelhdmi
snd_hda_core          151552  7 snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_intelhdmi
snd_intel_dspcfg       49152  2 snd_soc_avs,snd_hda_intel
snd_intel_sdw_acpi     16384  1 snd_intel_dspcfg
snd_soc_ssm4567        20480  0
snd_hwdep              24576  1 snd_hda_codec
snd_soc_es8326         53248  0
snd_soc_core          446464  4 snd_soc_avs,snd_soc_hda_codec,snd_soc_ssm4567,snd_soc_es8326
snd_compress           36864  2 snd_soc_avs,snd_soc_core
ac97_bus               12288  1 snd_soc_core
snd_pcm_dmaengine      20480  1 snd_soc_core
snd_pcm               217088  8 snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_compress,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
snd_timer              57344  3 snd_seq,snd_hrtimer,snd_pcm
snd                   159744  14 snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_compress,snd_soc_core,snd_pcm
soundcore              16384  1 snd

pomon

Try reloading the modules:

sudo modprobe -r snd_soc_es8326
sudo modprobe snd_soc_es8326

Check: aplay -l | grep -i analog

If nothing changes, reload the entire AVS:

sudo modprobe -r snd_soc_avs
sudo modprobe snd_soc_avs

Check again: aplay -l | grep -i analog

If you still don't see the analog card, provide:

lsmod | grep -E 'snd_soc_es8326|snd_soc_avs'
sudo dmesg | grep -i "es8326\|avs\|codec" | tail -20
cat /sys/bus/acpi/devices/ESSX8326:00/status

It seems the sof-firmware package is not relevant here. It doesn't apply to this sound card.

BuzzPCSOS

pomon Tried reloading modules, the terminal accepted the instruction with no output message. Checked aplay -l | grep -i analog which also returned no message. No audio, there did not seem to be any different option to choose from in System Settings > Sound
Reloaded entire AVS, again with no output message in terminal. Checked aplay -l | grep -i analog which still returned no dialogue.

$ lsmod | grep -E 'snd_soc_es8326|snd_soc_avs'
snd_soc_avs           278528  0
snd_soc_hda_codec      28672  1 snd_soc_avs
snd_soc_es8326         53248  0
snd_hda_ext_core       36864  2 snd_soc_avs,snd_soc_hda_codec
snd_hda_codec         225280  5 snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_codec_intelhdmi
snd_hda_core          151552  7 snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_intelhdmi
snd_intel_dspcfg       49152  2 snd_soc_avs,snd_hda_intel
snd_soc_core          446464  4 snd_soc_avs,snd_soc_hda_codec,snd_soc_ssm4567,snd_soc_es8326
snd_compress           36864  2 snd_soc_avs,snd_soc_core
snd_pcm               217088  8 snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_compress,snd_soc_core,snd_hda_core,snd_pcm_dmaengine

$ sudo dmesg | grep -i "es8326\|avs\|codec" | tail -20
[  167.596126] es8326 i2c-ESSX8326:00: assuming static mclk

$ cat /sys/bus/acpi/devices/ESSX8326:00/status
15

BuzzPCSOS

pomon It seems the sof-firmware package is not relevant here. It doesn't apply to this sound card.

OK, Thank you for your efforts. Very much appreciated.
Does this mean that I will not be able to get sound other than through the HDMI output (via an external monitor)?
I have just tested and proved that USB speakers will work as long as they are fitted with their own sound card so there are other options.

pomon

Try booting a different Linux Live USB (e.g. Ubuntu or Fedora) and check if you have sound.

BuzzPCSOS

pomon I will try a few. Not going to be going back to windows on this if I can help it, that was a big box of pain.
Thank you again for your efforts and patience.

pomon

Run this command and provide the output:

sudo cat /sys/firmware/acpi/tables/DSDT | strings | grep -E "8326|ESSX|VEN"

And search thoroughly in your BIOS for a tab related to audio.

Ps. My last suggestions:
sudo nano /etc/modprobe.d/audio.conf add:

blacklist snd_soc_avs
options snd-intel-dspcfg dsp_driver=3

Reboot.

Check the sound card on the LTS kernel.

BuzzPCSOS

pomon Run this command and provide the output:

sudo cat /sys/firmware/acpi/tables/DSDT | strings | grep -E "8326|ESSX|VEN"

Output

bash strings: command not found

Searched the BIOS for anything related to audio. It is a labyrinth down there, lots and lots of settings related to HD audio configuration only. References to I2S configuration, audio DSP, HDA-link codec support and a whole lot that does not seem too relevant.
There is a I2S configuration that (amongst others) lets me choose Analogue Devices SSM4567. Tried this without any success.
To be fair it had all worked on Windows (not confirmed by me due to not being accessible) with the BIOS in it's original state.
Driving audio from Bluetooth speakers shouldn't be too much of a pain.

BuzzPCSOS

pomon Run this command and provide the output:

sudo cat /sys/firmware/acpi/tables/DSDT | strings | grep -E "8326|ESSX|VEN"

$ sudo cat /sys/firmware/acpi/tables/DSDT | strings | grep -E "8326|ESSX|VEN"
[sudo] password for coda34:
IcESSX
ESSX8326
ESSX8326
Everest Codec Controller ES8326

$ lsmod | grep ssm4567
snd_soc_ssm4567        20480  0
snd_soc_core          446464  4 snd_soc_avs,snd_soc_hda_codec,snd_soc_ssm4567,snd_soc_es8326

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

The following are the results with the /etc/modprobe.d/audio.conf block active.

$ sudo cat /sys/firmware/acpi/tables/DSDT | strings | grep -E "8326|ESSX|VEN"
[sudo] password for coda34:
IcESSX
ESSX8326
ESSX8326
Everest Codec Controller ES8326

$ lsmod | grep ssm4567
snd_soc_ssm4567        20480  0
snd_soc_core          446464  2 snd_soc_ssm4567,snd_soc_es8326

$ aplay -l
aplay: device_list:279: no soundcards found...

brent

BuzzPCSOS seems an unusual amount of BIOS audio options for an old laptop. I trust you (more than I trust me) to ignore the right ones like DSP etc…

…the old but-it-worked-on-windows conundrum…that laptop was likely born to. Ergo sound driver? Or maybe too many.

Pomon came out swinging on this on and did much of the heavy lifting, I'm just here bloviating.

It sounds like, from your first post, there's also a complete sound blackout on headphones and external speakers. It even one of those worked you would have a gateway into more troubleshooting. HDMI only does not seem like a solid choice. Indeed, bluetooth may be easier but I like cords.

When I read and re-read this thread, which needed to be sponsored by Ibuprofen 😉 , I get the distinct feeling you have too much of something or something Solus saw it didn't recognize.

That's .5 cent right there..

pomon

In BIOS find audio/I2S settings:

Set I2S Audio - Enable
Set Audio Codec - SSM4567
Set Audio DSP - Enable
Save and reboot

Then check:

lsmod | grep ssm4567
aplay -l

BuzzPCSOS bash strings: command not found

Install: binutils

BuzzPCSOS To be fair it had all worked on Windows (not confirmed by me due to not being accessible) with the BIOS in it's original state.

So basically you never actually heard audio working on Windows?

As I wrote earlier, to be sure - check if the card works on an LTS kernel and another Linux distro Live image.

BuzzPCSOS

pomon Thank you for your continued support even after I had mostly given up on it. I have other stuff to do today but will be back to let you know if it worked.
I tried a few other distros but they all seemed to have similar issues so I am staying with Solus thanks. That particular version of Intel audio seems a bit of a mess. An internet search brought up loads of similar issues related to Linux and Windows. Probably not helped by the generic BIOS that it is running. My own suspicion is that some of the original drivers were OEM modified to make the whole thing work which is always a risk with cheap Chinese electronics in my experience.