We try to keep the Solus Forum and the Solus community in general welcoming, friendly, and respectful. We don't like to see offensive language, personal attacks, or condescending behavior. So, please let's keep it civil. There’s no reason to be rude.
That said, JLL , could you please provide a link to the software or explain what kind of software that is? This will make it much easier for the community to help you.